Software developer
Summary
Builds and configures ServiceNow CPQ and SOM modules, integrates them with enterprise systems, and provides Tier 2/3 support for post-implementation issues.
Implementation & Configuration : lead end-to-end technical delivery, setup and hands-on configuration of ServiceNow CPQ and SOM modules
Product & Pricing Modules : Design and configure complex enterprise product catalogs bundling rules, pricing matrices, and advanced approval workflows
Integration support : Build and support robust integration between ServiceNow SOM/CPQ and external enterprise ecosystems (e.g. CRM, Billing systems) via integrationHub and APIs
Operation & Stabilization : Provide Tier2&3 technical support, handle system enhancements, troubleshooting post-implementation defects, and ensure platform health during the operation phase
- Required Qualifications
- Experience : 3+ years of professional experience in technical implementation within the ServiceNow ecosystem
- Module expertise : Proven hands-on delivery experience with ServiceNow Sales and Order Management (SOM) or CPQ modules
Technical Skills : Strong proficiency in core ServiceNow development tools including JavaScript, Business Rules, Client Scripts, Flow Designer, Script includes, and integrationHub