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Software Development Engineer (CS, Return, Loyalty)

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Summary

Entry-level software engineer at Blibli (Indonesia's e-commerce platform) building and maintaining Customer Service, Returns, and Loyalty platform services end-to-end. Day-to-day is backend API development with Java Spring (plus some Vue.js frontend), testing, deployment, troubleshooting, and Agile Scrum collaboration.

Software Development Engineer (CS, Return, Loyalty)

Blibli is on a journey to become Indonesia’s #1 e-commerce platform — built on trust, innovation, and care. We’re creating better experiences for customers and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters, and every action helps us grow stronger together.

Within Engineering, you'll play a key role in designing, developing, and maintaining products that deliver seamless experiences for our customers and business partners. You'll work alongside talented engineers, product managers, and stakeholders to solve complex challenges, improve system reliability, and build technology that drives meaningful business impact.

As a Software Development Engineer (CS, Return, Loyalty), you'll contribute to the development and enhancement of Customer Service, Returns, and Loyalty platforms that support Blibli and Tiket's growing ecosystem. You'll be involved throughout the software development lifecycle, from technical design and implementation to testing, deployment, and optimization, while helping shape scalable and maintainable solutions for the future.

What We'll Work on Together

  • Build and maintain scalable applications for Customer Service, Return, and Loyalty platforms.
  • Develop backend services, APIs, and system integrations using Java Spring Framework, while supporting frontend development using Vue.js.
  • Participate in the end-to-end software development lifecycle, including requirement analysis, technical design, development, testing, deployment, and production support.
  • Improve system performance, scalability, reliability, and maintainability through continuous optimization and engineering best practices.
  • Perform troubleshooting, root cause analysis, and issue resolution to ensure system stability and service availability.
  • Collaborate with Product Managers, Engineers, QA, and cross-functional stakeholders in an Agile Scrum environment.
  • Contribute to both development and testing activities to ensure high-quality software delivery.
  • Leverage modern engineering practices and AI-assisted development tools to improve productivity and development efficiency.

Qualification

  • Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or related field.
  • This role is open for Fresh Graduates or up to 2 Years of relevant experience.
  • Strong understanding of software engineering fundamentals, object-oriented programming, data structures, algorithms, and system design.
  • Hands-on experience with Java Spring Framework / Spring Boot and Vue.Js.
  • Understanding of software development lifecycle (SDLC), testing methodologies, and debugging techniques.
  • Strong analytical thinking and problem-solving capabilities.
  • Good communication skills and willingness to collaborate within a team environment.
  • Willingness to learn, take ownership, and proactively contribute to engineering initiatives.

Why You’ll Love Working Here

We believe growth happens where people feel safe to share, fail, and try again. Here, you’ll find teammates who push you to do better, not harder — and leaders who listen before they lead. Whether you’re learning something new or teaching what you know, there’s always room to grow together.

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Blibli.com is an e-commerce platform built upon a big dream: to lead Indonesians to enter a new digital lifestyle and give only the best shopping experience for a better life. We are committed to conduct our business with customer-centric minded, striving to deliver the best features and services to satisfy our customers. We aim for an exciting challenge to become the number 1 e-commerce platform in Indonesia by providing the best customer-centric experience for both buyers and sellers. Blibli.com is created by Indonesians, in Indonesia, and for Indonesians; we’re here as an inspiration to channel and empower the Indonesian people to engage and socialize in commercial activities.

Blibli.com is an e-commerce platform built upon a big dream: to lead Indonesians to enter a new digital lifestyle and give only the best shopping experience for a better life. We are committed to conduct our business with customer-centric minded, striving to deliver the best features and services to satisfy our customers. We aim for an exciting challenge to become the number 1 e-commerce platform in Indonesia by providing the best customer-centric experience for both buyers and sellers. Blibli.com is created by Indonesians, in Indonesia, and for Indonesians; we’re here as an inspiration to channel and empower the Indonesian people to engage and socialize in commercial activities.

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