Software Development Engineer III (Backend) - Contacts

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Development Engineer III (Backend) - Contacts based in India.

As a Software Development Engineer III, you will build and evolve the backend systems powering a core CRM platform used by businesses worldwide. You will work hands-on as an Individual Contributor, owning high-impact initiatives across the Contacts domain and helping shape scalable technical solutions. Your work will support contact records, views, filtering, segmentation, and other foundational capabilities used throughout the broader product ecosystem. You will design reliable microservices and APIs capable of handling large-scale workloads and millions of daily interactions. The role combines backend engineering, distributed systems, performance optimization, observability, and technical problem-solving. You will collaborate closely with Product, Design, QA, Infrastructure, and Engineering teams in a remote-first environment focused on ownership, quality, and continuous improvement.

You will take end-to-end ownership of backend engineering initiatives, from technical design and implementation through testing, deployment, optimization, and ongoing reliability.

• Design, develop, and maintain scalable backend services and RESTful APIs.
• Build high-performance and reliable microservices capable of supporting large-scale workloads.
• Write clean, efficient, maintainable, and production-quality code.
• Develop reusable components and services aligned with modern engineering best practices.
• Participate in technical design discussions and contribute to system architecture decisions.
• Optimize backend services for scalability, performance, availability, and reliability.
• Investigate production issues and implement sustainable solutions.
• Improve observability and system reliability through monitoring, logging, testing, and instrumentation.
• Participate in incident resolution and root cause analysis when required.
• Work closely with Product Managers, Designers, QA professionals, Infrastructure teams, and other engineers to deliver high-quality features.
• Participate in code reviews to maintain engineering standards and continuously improve code quality.
• Share technical knowledge and collaborate with teammates to solve complex engineering challenges.
• Contribute to improvements in engineering practices, testing strategies, and software development lifecycle processes.
• Independently design, develop, test, and deploy scalable backend solutions.
• Identify opportunities to improve system performance, scalability, reliability, and developer productivity.

Requirements:

The ideal candidate is an experienced backend engineer with strong distributed-systems knowledge, a passion for high-quality software, and the ability to independently drive technically complex initiatives.

• 5+ years of hands-on experience in backend software development.
• Strong professional experience with TypeScript and Node.js.
• Candidates with strong experience in JavaScript, Go, Java, Python, C#, or similar backend technologies are also encouraged to apply if they are willing to work extensively with TypeScript and Node.js.
• Proven experience designing and building RESTful APIs and microservices.
• Strong understanding of distributed systems and event-driven architectures.
• Experience with relational and/or NoSQL databases, including schema design and query optimization.
• Knowledge of caching strategies, asynchronous processing, and message queues.
• Hands-on experience with Docker and containerized applications.
• Experience working with cloud platforms such as AWS or GCP.
• Familiarity with CI/CD pipelines and modern software development practices.
• Experience with observability and monitoring tools such as Grafana, Sentry, ELK, or similar technologies.
• Strong understanding of software engineering principles, testing methodologies, and debugging techniques.
• Experience working on high-scale SaaS products is preferred.
• Familiarity with Kafka, Redis, Elasticsearch, or similar distributed technologies is a plus.
• Experience optimizing backend systems for performance and scalability is preferred.
• Exposure to Kubernetes and cloud-native architectures is a plus.
• Experience working in Agile development environments is beneficial.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Ability to work effectively across engineering, product, and infrastructure teams.
• Collaborative mindset with a strong focus on delivering reliable, maintainable solutions.

Benefits:

• Remote-first work environment with flexibility to work from India.
• Opportunity to contribute to a large-scale SaaS platform serving businesses across numerous markets worldwide.
• High-impact Individual Contributor role with ownership of core backend initiatives.
• Exposure to large-scale distributed systems, microservices, cloud infrastructure, and event-driven architectures.
• Opportunity to work with modern technologies including TypeScript, Node.js, AWS/GCP, Docker, Kubernetes, Kafka, Redis, Elasticsearch, and observability platforms.
• Collaborative environment involving Engineering, Product, Design, QA, and Infrastructure teams.
• Opportunity to influence technical architecture and engineering practices.
• Strong focus on scalability, reliability, performance, and developer productivity.
• Global and remote-first working environment with opportunities to collaborate across international teams.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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