Software Development Trainee

Provide Level 1 helpdesk support by assisting users with software-related issues and system access.
Log, track, and document issues using the company’s ticketing system.
Assist senior developers in debugging, testing, and maintaining applications.
Participate in software development tasks such as writing small modules, scripts, or bug fixes.
Help document system features, technical procedures, and troubleshooting guides.
Work closely with the development team to understand the software lifecycle and deployment processes.
Escalate complex issues to senior engineers when necessary.

Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or related field
Fresh graduate or up to 1 year of relevant experience
Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar
Familiarity with databases or SQL is a plus
Basic understanding of software development concepts
Strong analytical and problem-solving skills
Good written and verbal communication skills
Willing to handle both helpdesk support and development-related tasks

See also