Software Engineer (Billing Agents)
Posted Updated
- We’re hiring a Software Engineer II to join Air Billing, the team behind the highest-traffic surfaces in our practice management product: claims, appointments, and payments posting — the workspaces billers and practice staff live in all day
- These aren’t basic CRUD screens. They’re fast, data-dense, keyboard-driven workflows over millions of claims, sitting on real healthcare plumbing (EDI transactions, payer automations)
- AI is central to how we drive productivity, but we don’t solve everything with an agent — we put LLMs in the loop only where day-to-day friction is highest
- We’re mid-way through a generational rebuild of these surfaces, and there’s an enormous amount to build: rebuilding the claims workspace, making bulk operations safe over tens of thousands of records, stitching together a unified claim activity timeline, and putting AI to work where billers feel the most friction
- As a Software Engineer II, you’ll own end-to-end features across this work and see them run in production for billers every day
- You’ll join a small, tight-knit team that owns the claims, appointments, and eligibility surfaces end-to-end. It’s a hands-on group that ships fast, reviews each other’s work closely, and sits right next to the billing operators who use what we build — so you’ll see the impact of your features in days, not quarters
- You’ll work alongside senior engineers who’ll help you go deep on the domain and grow into bigger problems over time — and, as the team scales, take a growing hand in setting the technical standards and direction we all build on
- Own features end-to-end on the claims, appointments, and payments-posting surfaces — from design phase through production rollout
- Write production-ready code with meaningful tests and observability, and design clean interfaces and data models that hold up as the surfaces grow
- Partner with product, design, and billing operations to make sure what you ship actually solves the biller’s workflow problem
- Build reliability and observability into your features — dashboards, logging, and alerting that make production issues fast to catch and root-cause
- Review code and designs with an eye toward correctness, performance on data-dense screens, and a consistent user experience
- Help set the technical standards and direction the team builds on as we scale — shaping component patterns, API and data-fetching conventions, and testing and observability practices, and helping onboard and level up teammates
- Sound technical judgment for feature-level work — you evaluate tradeoffs, escalate risks appropriately, and avoid over-engineering
- 3+ years building full-stack applications, with a track record of shipping features end-to-end in production
- Solid frontend skills — you build clean, maintainable UIs and can diagnose and fix common rendering issues in data-dense screens
- API and data-layer fundamentals — you can build backend endpoints handling filtering and pagination over sizable datasets, and reason about the queries behind them
- Good debugging and observability instincts — comfortable with monitoring, logging, and alerting
- Ownership mindset and bias for action — you take responsibility for your features and follow through with urgency and customer focus
- Clear communication — you keep teammates and partners informed, and ask questions early when things are unclear
- Familiarity with healthcare billing data — EDI X12 (270/271, 276/277, 835, 837), clearinghouses, ERAs/EOBs, denial codes — or a demonstrated ability to ramp on a gnarly domain quickly
- Exposure to analytical/OLAP stores alongside a transactional database
- Experience shipping LLM-powered features into production workflows, not just demos
- Experience working in regulated industries (healthcare, finance, insurance) with attention to security and compliance
- Strong product intuition and a track record of influencing UX/UI decisions to improve usability