Software Engineer, Enterprise Apps
Summary
Coinbase is hiring a full-stack engineer in Brazil to build internal CX agent platforms, workflows, and integrations (Salesforce, Maestro QA, Assembled) that power customer experience and compliance operations. Core stack: Golang, gRPC, TypeScript, React, Kafka, on AWS with Kubernetes and Terraform.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Software Engineer, Enterprise Apps on the CX Shared Agent Platforms and SFDC Solutions team within Coinbase's Enterprise Applications and Architecture org, you'll build the platforms and services that power customer experience and compliance operations across Coinbase. This team develops scalable internal tools, agent workflows, and integrations that help CX agents resolve customer issues and manage KYC and compliance processes with greater speed and accuracy. You'll own full-stack development of services and applications that directly improve agent productivity and customer satisfaction at scale.
What you'll do:
- Build and ship full-stack services and applications using Golang, gRPC, TypeScript, and React to support CX agent workflows and automation.
- Own the design, implementation, and integration of third-party platforms (Salesforce, Maestro QA, Assembled) that extend Coinbase's internal CX tooling capabilities.
- Drive platform modernization efforts, including support for strategic platform transitions and evolving the agent platform landscape.
- Partner with product, design, security, and data teams to deliver cross-functional solutions to complex operational and compliance challenges.
- Lead code reviews, architecture discussions, and testing practices that raise the quality bar across the team and support reliable, high-traffic production systems.
- Identify and mitigate technical risks during design and implementation, proactively adapting approaches to maintain platform reliability.
Required Skills and Experience:
- 5+ years of experience in software engineering, with proficiency in Go and hands-on experience building scalable backend services using gRPC and event-driven architectures (Kafka or similar).
- Demonstrated full-stack development capability with TypeScript/JavaScript and modern component-based frameworks (React), delivering production-quality applications.
- Experience operating production systems on AWS with Kubernetes, Terraform, and CI/CD pipelines (BuildKite or similar), including implementation of rate limiters, caching, load balancing, and observability tooling.
- Proven track record evaluating, integrating, and extending third-party SaaS platforms in a production enterprise environment.
- Experience mentoring engineers on design patterns, testing practices, and deployment processes in a distributed, multi-timezone team.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
#P77543
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Skills
As published by greenhouse · 12 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (1)
- Linkedin Profile URL
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- Are you at least 18 years of age?
- Have you previously been employed by Coinbase in any capacity?
- How did you hear about this job?
- I understand that Coinbase may use AI tools to assist in the application and interview process.
- Which of the following best describes how you use AI tools today?
- Are you legally authorized to work in the country where this position is located?
- Will you require sponsorship for employment visa status now or in the future?
- Are you a current government official or were you a government official in the last five years (e.g., employee of a government agency or a government owned/controlled company, holder of public office or a civil service position)?
- Are you a close relative of a government official (i.e., child/step-child, spouse/partner, parent/guardian, aunt/uncle, first cousin, in-law)?
- To your knowledge, do you or a close relative currently hold a role, have a significant financial interest in, or maintain a close personal relationship with a senior leader at a company connected to Coinbase that could create an actual or perceived conflict of interest?
- To your knowledge, were you referred to this position by a senior leader or decision‑maker at a current or prospective institutional client, business partner, or vendor of Coinbase?