Software Engineer

In this role you will help build and evolve HSBC's on-premises Digital Hosting Platform, serving as the link between infrastructure and product teams. You will design scalable microservices, champion DevOps-led delivery, and provide rapid production support to keep the platform reliable and secure. You will work with cross-functional teams to unblock engineers and continuously improve the platform experience. This is an opportunity to shape internal tools that accelerate software delivery at scale and contribute to a culture of high performance and learning.

• Private healthcare for all UK-based employees
• Enhanced maternity and adoption pay and return-to-work support
• Contributory pension scheme with generous employer contribution
• Tailored professional development opportunities
• Competitive pay and benefits package

• Partner with Product Owners to understand requirements and break them into deliverable items
• Design and build robust, scalable microservices with high observability and supportability, following DevOps and Agile principles
• Own deliverables end-to-end, from design through deployment and timelines
• Provide rapid, effective production support; perform root cause analysis on incidents and drive long-term fixes
• Act as a trusted technical consultant for platform users, resolving queries and unblocking teams quickly
• Collaborate closely with cross-functional IT teams and coordinate stakeholder activities to evolve the platform
• Proactively manage technical debt and keep security and vulnerability posture sharp
• Mentor junior developers, share knowledge, and foster a high-performing team culture

• Extensive software engineering experience with solid background in DevOps, Platform Engineering, or SRE
• Strong understanding of internet tech under the hood (DNS, TLS, load balancing, reverse proxies, service meshes, API gateways) and how these fit into microservice architectures
• Strong programming ability in Java, Python, Node, JavaScript or Clojure
• Hands-on experience with monitoring/observability tools such as Grafana and InfluxDB; familiarity with time-series databases and data visualization concepts
• Proactive mindset for identifying problems and improvement opportunities before they escalate
• Proven experience managing critical production incidents under pressure
• Excellent communication and collaboration skills; comfortable with cross-functional and distributed teams
• Demonstrated ability to rapidly learn new technologies and drive knowledge sharing

• Proactive mindset
• Excellent communication
• Collaboration across teams
• DevOps
• Platform Engineering
• SRE