Software Engineer II

Job Description At Zendesk, we’re on a mission to build the most advanced AI agents in CX, and the Testing team , part of AI Agents Advanced , is focused on ensuring the quality and reliability of our AI agents through synthetic testing, evaluation frameworks, and other validation approaches that help us ship with confidence. As a Fullstack Engineer on this team, you’ll be instrumental in building the systems and tools that power synthetic testing, evaluation, and quality validation for our AI …