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Software Engineer, Machine Learning - AI Solutions and Automation + Support

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Summary

Software engineer on Meta's AI Solutions and Automation + Support team, building and optimizing LLM and agentic systems that resolve problems for users, creators, and businesses. Day-to-day work spans applied ML, data and evaluation foundations, and model infrastructure to ship agents safely at scale.

Meta is seeking experienced engineers to join AI Solutions and Automation + Support (ASA+S), where we apply state-of-the-art AI and autonomous agents to the products and support experiences used by billions of people. We build agents that resolve real problems for users, creators, and businesses, along with the platforms, evaluation systems, and model infrastructure that let those agents ship safely and at scale. This is applied AI where research meets production: you'll build and optimize LLM and agentic systems, design the data and evaluation foundations that make them trustworthy, and take frontier techniques from prototype to production. It's deliberately high-leverage work; what we prove once becomes a platform that other teams build on. If you want to work on genuinely novel agent problems and see your work reach real users quickly, this is the right team for you.

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