SOFTWARE ENGINEER

JOB SUMMARY: MCSG Technologies is seeking a versatile and proactive Software Engineer to support, optimize, and scale our internal IT infrastructure while building and maintaining software development tools and workflows. In this role, you will sit at the intersection of traditional IT systems administration and modern software engineering. You will manage core operating environments, automate routine administrative tasks, and provide support for third-party development tools our customers rely on to meet critical project deliverables. Work Schedule: Hybrid with 3 days onsite. Location: Goddard Space Flight Center in Greenbelt, MD

PRIMARY DUTIES:

• Serve as a liaison to bridge the gap between internal IT systems administration and software development workflows.
• Assist day-to-day IT and server infrastructure, maintain secure operating environments, and support engineering teams by integrating and troubleshooting development, containerization, and static analysis tools.
• Maintain and improve software development lifecycle (SDLC) tools such as Git/GitHub/GitLab, Jira, Confluence, Docker, and artifact repositories.
• Write scripts (Python, Bash, PowerShell) to automate repetitive system administration tasks, user onboarding, and infrastructure-as-code (IaC) deployments.
• Partner with software engineering teams to streamline build pipelines, troubleshoot environment drift, and integrate internal tools.
• Create and maintain clear technical documentation, runbooks, and architecture diagrams for internal systems and development workflows.
• Troubleshoot hardware, OS, and network connectivity issues; escalate and resolve infrastructure incidents.

REQUIREMENTS:

• Proficiency in at least one scripting or programming language (C/C++, Python, Bash, PowerShell, or JavaScript).
• Familiarity with setting up, running, or troubleshooting static application security testing (SAST) / code analysis tools.
• Experience with version control systems (Git, GitHub/GitLab).
• Experience with CI/CD platforms (Jenkins, GitLab CI, GitHub Actions).
• Experience building, running, and managing containerized applications and multi-container environments (Docker).
• Proven experience in installing, configuring, and troubleshooting Linux/UNIX and/or hybrid IT systems.
• Solid understanding of networking fundamentals (TCP/IP, DNS, firewall rules, VPNs) and security best practices.
• Ability to multi-task and change direction as needed to meet customer needs.
• Ability to innovate and propose alternative solutions to resolve issues.
• Strong analytical and troubleshooting mindset, proactive communication, and an eagerness to help technical and non-technical team members solve complex problems.
• Possess strong written, oral, and interpersonal communication skills.

PREFERRED QUALIFICATIONS:

• Hands-on experience with collaboration and tracking tools like Jira and Confluence.
• Administer, monitor, and troubleshoot Linux and Windows server environments, cloud instances (AWS/Azure/GCP), and local/hybrid network services.
• Manage user provisioning, role-based access control (RBAC), SSO, and directory services (Active Directory).
• Apply OS patches, manage system hardening, conduct regular backups, and respond to security alerts or system vulnerabilities.

RELEVANT EXPERIENCE: 3+ years of software development, system administration, or systems engineering development experience.

EDUCATION/CERTIFICATION: BS in Computer Science, Information Systems, Information Assurance, Software Engineering or other related disciplines or equivalent experience.

SECURITY CLEARANCE: Individual must meet government NAC and citizenship/ permanent residency requirements for access to NASA GSFC. Background investigation will be performed as a requirement of the job.