Software Engineer
Responsibilities:
- To work on RPG, COBOL development.
- To handle level 2 production activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
- To provide support during end of day batch run
- To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data center operation, user operation, infrastructure support etc) to resolve major incident.
- To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.
Must have:
- Bachelor’s degree of Computer Science or Engineering
- Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.
- Good and assertive communicator.
- Good analytic and problem-solving skills
- Able to work in a fast-paced, team-oriented environment.
- Experience in L2 or L3 production support
- Understanding of ITIL, SDLC
- Experience on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
- Experience on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc.
- Familiar with OS/400 system
- Familiar with RPG, COBOL language
- Have experience with Silverlake banking system is plus point.
Interested candidates, who wish to apply for the above position, please send in your resume ajay.sharma@persolapac.com
We regret to inform that only shortlisted candidates will be contacted
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