Software Engineer, Senior

EngineeRD Solutions, LLC (EngineeRD) is an IT and AI-services consulting firm that builds automation, integration, and full-stack software solutions for clients across industries — including back-office and workflow transformation, AI agent (“AI employee”) development, and Microsoft 365/Power Platform engineering. Project assignments, technology stacks, and client industries vary over time as EngineeRD's client portfolio changes; this role is not limited to any single client or engagement. As a Senior Software Engineer, you'll own the majority of hands-on design and build work on assigned client engagements, working with limited day-to-day direction. You'll translate client requirements into working systems, informally support Associate engineers on the same project, and serve as a technical point of contact for clients during build and stabilization.

Key Responsibilities

• Design, build, and own delivery of workflow automations, integrations, and full-stack applications for assigned client engagements, with minimal day-to-day direction
• Architect and develop AI agents and “AI employee” workflows using Claude, ChatGPT, and other LLM platforms, including prompt design, tool integration, and agent orchestration
• Lead hands-on development within Microsoft Power Platform (Power Automate, Power Apps, Power BI, Dataverse) and SharePoint/M365, including custom connectors and integrations
• Perform the majority of hands-on coding, testing, and defect correction across a project's build phase, ahead of user acceptance testing
• Translate client requirements and workflow assessments into technical designs, automation specifications, and build plans
• Informally review and support the work of Associate Software Engineers assigned to the same project, including code review and troubleshooting help
• Serve as a technical point of contact for assigned clients during build, testing, and stabilization phases
• Develop and maintain technical documentation, manual fallback procedures, and training materials for client handoff
• Identify technical risks and third-party platform dependencies, and propose solutions or workarounds
• Support root-cause analysis and structured, ITIL-style issue management during post-handoff defect correction
• Take on additional engineering responsibilities and client engagements as EngineeRD's project mix evolves

Required Qualifications

• 4+ years of professional software engineering experience across full-stack development (front-end and back-end)
• Demonstrated experience designing and building workflow automations or integrations, ideally including Microsoft Power Platform (Power Automate, Power Apps, Power BI) and/or SharePoint/M365
• Hands-on experience building or integrating AI agents or LLM-powered workflows (Claude, ChatGPT, or similar)
• Experience translating business or client requirements into technical designs and delivering them with limited oversight
• Strong debugging, testing, and technical documentation skills
• Comfortable working independently in a small, fully remote team and communicating directly with clients

Preferred Qualifications

• Experience leading a build workstream or sub-team on a client-facing technical project
• Experience with revenue cycle, back-office, or operations automation for professional-services or healthcare clients
• Experience with SQL, REST/GraphQL APIs, and cloud platforms (Azure, AWS, or similar)
• Familiarity with ITIL-based issue management and ticketing systems (Jira, ServiceNow, or similar)
• Eligibility for, or willingness to pursue, a U.S. government security clearance for assignments involving EngineeRD's federal client work (not required for all engagements)