Software Engineer Support Function Lead
Summary
Lead a support team at Byteful.com, automating workflows with Python and APIs, resolving customer issues, and handling sensitive data with care.
Salary: £30,000 - 45,000 per year Requirements: 1–3 years of experience in a technical support, customer success, or similar role Basic Python skills, or similar, for automation and working with APIs Comfortable with REST APIs and able to read API documentation independently Basic SQL skills for pulling customer data and debugging Excellent written communication skills; clear, concise, and empathetic Comfortable handling sensitive customer data (PII) responsibly Comfortable working in person in…