Software Engineer-System Validation-TC30137

Essential Duties and Responsibilities:

• Perform system-level software validation, deployment, and testing for strategic customers, including functional, stress, regression, and automation scripting for server environments.

• Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring clear internal coordination and timely communication.

• Support on-site deployment and validation activities at customer data centers, requiring travel to customer sites as needed.

• Lead or participate in failure analysis for critical issues and prepare 8D reports, clearly documenting root causes, corrective actions, and preventive measures.

• Create and maintain comprehensive test plans, deployment procedures, automation scripts, evaluation reports, and customer status dashboards.

• Participate in customer and internal issue review meetings, providing technical updates and recommendations.

• Support global team collaboration to maintain continuous coverage and timely response for high-priority projects across time zones.

• Enforce software and system quality standards while identifying opportunities to improve deployment processes, automation, and support efficiency.

Qualifications:

• Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field.

• 3+ years of experience in software engineering, systems deployment, automation, or technical support, preferably with data center or server industry experience.

• Proven experience in data center operations, server deployment, and troubleshooting.

• Strong scripting skills (Python, Bash, or PowerShell).

• Solid understanding of networking, server hardware, virtualization, and operating systems (Linux/Windows).

• Ability to work effectively in a fast-paced environment and manage multiple priorities under pressure.

• Willingness to work flexible hours, including occasional weekends or on-call support.

• Ability and willingness to travel for on-site customer support when required.

• Experience with on-site deployment support or customer data center environments is highly desirable.

• Solid understanding of validation methodologies, test planning, and defect tracking processes.

• Excellent communication, documentation, and cross-functional collaboration skills.

• Strong analytical and problem-solving skills with high attention to detail.