Software Implementation Consultant (HRMS)
Salary: RM 4,000 – RM 5,000 per month
About the Role
You will support HRMS implementations for clients in Malaysia, from understanding their HR processes and preparing data to system configuration, training and post-launch support. Projects may involve core HR, attendance and scheduling, payroll, performance, approvals and recruitment, depending on each client’s agreed scope.
What You’ll Do
Work with clients to understand their processes and document requirements, employee data and open questions.
Configure assigned modules, check data, support user testing and prepare for go-live while keeping your tasks on track.
Train key users, answer practical questions and help clients use the system confidently after launch.
Monitor feedback and usage, working with senior consultants, product and technical teams to resolve issues.
Create user guides and FAQs, and document lessons that can help future projects.
What We’re Looking For
A bachelor’s degree or higher, preferably in Human Resources, Business, Information Systems or a related field.
1–3 years of experience implementing HRMS, enterprise SaaS or similar software, including involvement in a complete client go-live.
An understanding of at least two connected HR processes, such as core HR and attendance, attendance and payroll, or recruitment and onboarding.
Confidence using Excel to prepare and check data, and the ability to communicate with clients and document work in English. Mandarin or Bahasa Malaysia is an advantage.
An organised, collaborative approach and a willingness to follow issues through to resolution.
About SmartSalary
SmartSalary is a China-founded HRMS technology company focused on international markets, with offices in Jakarta, Kuala Lumpur and Bangkok. We work with clients and colleagues across different markets, value local expertise, and encourage open communication and practical problem-solving.
We offer paid annual leave and medical benefits, make full statutory EPF, SOCSO and EIS contributions, organise monthly team activities, and bring our teams together for an annual overseas company gathering and celebration.