Software Integration Engineer

JOB SUMMARY

The software integration engineer develops a strategy and partners with delivery teams to design, develop and maintain efficient and high-quality integrations connecting data, applications and third parties that support business processes and customer needs. The integration engineer also monitors and analyzes existing integrations to improve their performance and efficiency. Depending on the need, he/she will work on development initiatives that include:

• Developing features and capabilities for end users, either external customers or internal employees.
• Developing platforms such as data engineering, developer tooling, or machine learning.
• Configuring and customizing vendor-provided packaged software.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.

• Gather and analyze business and customer requirements to identify and prioritize opportunities to improve efficiencies and processes through integration.
• Design and implement integration flows and enhancements, including APIs and/or file-based integrations.
• Partner with IT and third party development teams to support and provide oversight in designing and developing integration solutions and prototypes.
• Determine, conduct, and automate integration tests, load tests, and performance tests, including facilitating set-up of test data and accounts.
• Prepare technical documentation, including software design evaluation plans, test results, and technical manuals.
• Proactively monitor integration performance and troubleshoot, resolve, and report integration issues to impacted teams and stakeholders.
• Adhere to established development and integration processes, best practices, and standards.
• Use user and stakeholder feedback to guide the development of new products and integration enhancements.
• Participate in integration vendor and tool selection to meet business needs and support development team workflows.
• Collaborate with stakeholders (e.g. business stakeholders, product owners, project managers, and end users) to understand functional and non-functional requirements.
• Participate in code reviews or use collaborative programming techniques to promote high quality business outcomes.
• Improve performance of existing software by diagnosing and resolving critical issues

• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and, if supervisor, ensures adherence by the respective department personnel
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and, if supervisor, ensures adherence by the respective department personnel
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and, if supervisor, ensures adherence by the respective department personnel