Software programmer & support (INTERN)
Summary
Internship in Cheras, Kuala Lumpur providing technical support for the company's software: troubleshooting customer issues, analyzing logs, assisting with deployment and configuration, documenting, and training end-users, while collaborating with developers. Requires final-semester CS/SE students proficient in Java, Python, PHP, or C#.
Salary: RM 800 – RM 1,000 per month
About the role
Bright-Win Technology (M) Sdn Bhd is seeking a talented Software Programmer & Support Engineer (intern) to join our dynamic team in Cheras, Kuala Lumpur. As a full-time employee, you will play a crucial role in providing technical support and troubleshooting for our cutting-edge software solutions.
What you'll be doing
Provide technical support and resolve software-related issues for our customers in a timely and efficient manner
Analyze software logs, diagnose problems, and implement effective solutions
Collaborate with the development team to identify and address software bugs or performance issues
Maintain and update software documentation to ensure seamless support and knowledge transfer
Assist in the online deployment and configuration of software systems at customer sites
Provide online training and guidance to end-users on software utilization and best practices
Continuously stay updated on the latest software technologies and industry trends
What we're looking for
Final-semester student in Computer Science, Software Engineering, or related field(Note: This internship is open only to final-semester students)
Proficient in programming languages such as Java, Python, PHP or C#
Strong problem-solving and analytical skills to quickly identify and resolve software issues
Excellent communication and interpersonal skills to effectively liaise with internal teams
Strong understanding in software deployment, system architecture, and troubleshooting
Ability to work independently and as part of a team to meet deadlines
Passion for staying up-to-date with the latest software technologies and trends
What we offer
At Bright-Win Technology, we value our employees and strive to provide a supportive and collaborative work environment. Some of the key benefits you can expect include:
Competitive salary
Opportunities for professional development and career growth
About us
Bright-Win Technology (M) Sdn Bhd is a leading provider of innovative software solutions in the Information & Communication Technology industry. With a strong focus on customer satisfaction and continuous innovation, we strive to deliver cutting-edge products and services that empower our clients to achieve their business goals.
Join our talented team and be a part of our exciting journey. Apply now to become our next Software Support Engineer!