Software Project Coordinator

Salary: RM 4,000 – RM 5,000 per month

Position Overview

We are seeking a highly organized and proactive Software Project Coordinator to support the planning, execution, and delivery of software development projects across our business. The successful candidate will act as the bridge between business stakeholders, software vendors, and technical teams to ensure projects are delivered on time, within scope, and according to business requirements.

This role requires strong project coordination, business analysis, testing, and stakeholder management skills. The ideal candidate should possess a solid understanding of software development lifecycles, web applications, CRM systems, and system integration projects.

Key Responsibilities

Project Coordination & Delivery

• Coordinate and manage software development projects from initiation through deployment and post-release support.

• Monitor project timelines, milestones, deliverables, and dependencies to ensure successful execution.

• Track project progress and proactively identify risks, bottlenecks, and delays.

• Facilitate communication between internal stakeholders, software vendors, and management teams.

• Ensure project documentation is maintained and updated throughout the project lifecycle.

• Support project planning, scheduling, resource coordination, and status reporting.

Requirements Gathering & Business Analysis

• Assist in gathering and documenting business requirements and user needs.

• Support the preparation of functional specifications, process flows, and project documentation.

• Assist in evaluating change requests and documenting business impacts.

Vendor Management

• Act as the primary liaison between the company and software vendors.

• Coordinate regular project meetings and follow up on action items.

• Monitor vendor performance, deliverables, timelines, and issue resolution.

• Escalate project risks, delays, and critical issues when necessary.

• Ensure vendors adhere to agreed requirements, quality standards, and project schedules.

Testing & Quality Assurance

• Prepare User Acceptance Testing (UAT) plans and test cases.

• Support business users during testing activities.

• Record, track, and verify defects identified during testing.

• Perform basic validation checks to ensure project requirements are met before release.

• Assist in release verification and post-deployment monitoring.

Issue & Change Management

• Track, prioritize, and manage system issues, defects, enhancement requests, and change requests.

• Coordinate investigation efforts and identify responsible parties for issue resolution.

• Ensure timely communication of issue status and resolution progress.

• Maintain issue logs and change request documentation.

Qualifications & Requirements

Education

• Diploma or Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or related disciplines.

Experience

• Fresh graduates are encouraged to apply.

• 1-2 years of experience in project coordination, business analysis, software support, or related roles will be an added advantage.

• Exposure to software development projects, web applications, or CRM systems is preferred.

Technical Knowledge

• Basic understanding of software development lifecycle (SDLC).

• Familiarity with Agile or Waterfall methodologies is an advantage.

• Understanding of web applications, databases, APIs, and system integrations is beneficial.

• Ability to prepare documentation, test cases, and process flows.