Software QA Manager

• Join the fastest-growing lending and recovery software solutions company.
• Work with colleagues who understand how to build great software.
• Enjoy breathtaking recognition and rewards.

JurisTech is a leading innovator in the lending and recovery software industry, providing cutting-edge solutions to banks, financial institutions, and the telecommunications sector. Our mission is to revolutionise the way businesses manage credit through advanced technology and creative problem-solving.

At JurisTech, we pride ourselves on our vibrant culture of innovation, collaboration, and continuous learning, making us a perfect fit for fresh graduates and professionals who are eager to grow and make an impact.

OVERVIEW

As a Software Test Manager you will own the strategy, planning, delivery and continuous improvement of all testing activities for your assigned product. You will lead a team of QA and automation engineers, drive quality metrics, champion best practices and ensure every release meets our zero-defect standards. You thrive at the intersection of people management, process governance and hands-on test automation in an Agile/DevOps environment.

RESPONSIBILITIES

• 1. Test Strategy & Planning
     • Define and document a test strategy for functional, integration, regression, performance, security and UAT phases for your product.
     • Estimate testing effort, set milestones and negotiate scope with Product Owners and Project Managers.
     • Balance manual vs. automated coverage based on product risk, complexity and release cadence.
  2. Team Leadership & Coaching
     • Build, mentor and manage a multi-disciplinary QA team (manual testers, automation engineers, UAT coordinators) allocated to your product.
     • Foster a culture of ownership, continuous learning and cross-team collaboration.
  3. Process Improvement & Governance
     • Define, enforce and refine QA processes, standards and templates (test plans, test cases, defect workflows) specific to your product.
     • Track key metrics—test coverage, defect density, pass/fail rates, cycle time—and report status to the Head of QA and product stakeholders.
     • Lead post-release retrospectives and implement lessons-learned to close quality gaps.
  1. Automation & Tooling
     • Architect and maintain test automation frameworks (Katalon Studio, Selenium, Postman, JMeter, etc.) for your product suite.
     • Integrate automated suites into CI/CD pipelines (GitLab CI, Jenkins) for nightly and on-demand test runs.
     • Coach the team on data-driven, maintainable scripting practices and coding standards.
  2. Collaboration & Release Management
     • Partner closely with Product, BA, Development and Support teams to clarify requirements, triage defects and validate fixes.
     • Oversee UAT planning and execution with our clients, ensuring robust feedback loops and timely sign-off.
     • Lead “go/no-go” release gate reviews, risk assessments and defect mitigation plans.
  3. Stakeholder Communication
     • Serve as the primary QA interface for your product—communicating progress, risks and release readiness to customers, product sponsors and the Head of QA.
     • Produce concise but data-rich test reports, dashboards and executive summaries.
     • Proactively surface blockers and major defects—driving swift resolution across functions.

JOB REQUIREMENTS

• Bachelor’s degree in Computer Science, Software Engineering, IT or related field.
• At least 6-8 years in software testing across the SDLC, with at least 2 years in a test leadership or management role.
• Hands-on experience with manual testing and automation using Katalon Studio (or equivalent tools).
• Strong SQL skills (MySQL, PostgreSQL, PL/SQL) and familiarity with API testing (REST/SOAP).
• Deep understanding of Agile/DevOps methodologies, CI/CD workflows and test-driven development.
• Excellent people-management, communication and stakeholder-engagement skills.
• Financial services or banking software domain experience is a strong plus.
• Professional certifications (e.g. ISTQB, CSTE) are desirable but not mandatory.

Interested applicants can send their resumes and transcripts directly to recruitment@juristech.net.

Successful candidates will be required to work at Bangsar South area and may be required to travel as and whenever required.