Software Sales Specialist (Direct / Field)

Responsibilities:

• Meet the defined SLA for all the challenges, concerns, escalations, and queries from the account.
• Thorough understanding of the services to assist clients in their day-to-day operations.
• Provide Technical Support to the customers in terms of PM, troubleshooting, etc.
• Maintain adequate documentation of activities for the reporting manager and account.
• Strive to achieve the company's vision and values at all possible times.

Requirements:

• Good PR skills, follow-up, negotiation and consultative discussions with clients to finalise the closure, competitive analysis of the market and requirement gathering.
• Increasing business opportunities from customers.
• Self-motivated and able to work independently.
• Should have exhaustive experience in selling OEM products.
• She/he shall be responsible for negotiating with the client for the best deals and presentation.
• Pleasant Personality.
• Should work aggressively to achieve / exceed target.
• Having a relationship with an OEM (enterprise IT products OEM) shall be an added advantage.
• A self-starter who takes ownership to win customers.
• Good communication skills.
• Sales / Support Skills: IT product sales (IT infrastructure solutions, which include data centre solutions/server/storage/cybersecurity/networking components) to different industry segments.
• Technical expertise to provide customers with excellent support.
• Should be able to do account management and handle customers.

Desired Profile:

• Strategic thinker with leadership skills.
• Must be someone who can carry revenue targets throughout their career.
• Good communication, excellent presenter, pleasing personality, strategist with very good attitude, energetic and aggressive.
• Travelling: Purely on business needs.
• Bachelor's or postgraduate degree in engineering, arts, science, or commerce with knowledge in information technology. Master's in Business Administration (Marketing) preferred.