Software Service Delivery Manager
Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.
Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.
• Ensuring the successful delivery of software services to clients.
• Manage department members to ensure timely and accurate customer deliveries.
• Manage department members are following the internal processes, providing guidance as needed.
• Support the regional business expansion strategies.
• Provide improvement and innovation proposals to increase productivity and quality of work.
• Support commercial team to prepare technical solutions and estimates for new project.
• Oversee project progress, ensuring adherence to timelines and budgets.
• Identifying and resolving issues or obstacles that may impact service delivery.
• Maintaining effective communication with clients, providing regular updates, and addressing concerns.
• Ensuring client satisfaction by meeting their needs and expectations.
• Adhering to quality standards and best practices in software service delivery.
• Cascade departmental target for each Senior Team lead/ Team Lead, provide guidance as needed.
• Support commercial team to prepare technical solutions for new project.
• Responsible for software team technical growth.
Requirements
• Computer Science degree or any relevant background.
• 10+ including 5+ as a developer or similar role and 5+ leading a team.
• Experience in software development and enterprise architecture.
• Experience in manage and oversee project management processes.
As published by workable · 1 question
First name, Last name, Email, Headline, Gender, Phone, Address, Photo, Are you an Egyptian resident?, Do you have any family members or relatives affiliated with the institute?, If (Yes) - Please mention their relationship, department, and role/level., Do you have any disability or special needs that we would like to take into consideration to provide you with a suitable work environment?, Resume, Education, Experience, Total years of experience, Current Salary, Expected Salary, Notice Period, English Level, Summary, Have you previously been employed by any of our companies (Advansys, Advansys Intelligent Solutions (AIS), or Forty Cloud (FC))?, Cover letter
- Are you a current Advansys ESC or Advansys IS employee? If yes please mention the company name.