Software Support Executive (Boon Keng) @ School

Job Summary

Maintain and enhance school web portals and in-house applications, supporting various systems and server environments. Develop new web modules, manage API integrations, and deliver user training and technical support to ensure smooth operations.

Responsibilities

• Maintain and support school web portals and in-house applications to ensure system reliability and performance
• Support SIMS, STAR, CMS, Resource Booking, Procurement, and Budget systems for seamless user experience
• Develop and enhance web applications and new modules to meet evolving user needs and improve functionality
• Manage server/VM environments including Linux OS, web servers, PHP/Laravel frameworks, email systems, and backups to ensure system stability
• Handle API integration, Single Sign-On (SSO), two-factor authentication (2FA), troubleshoot issues, and fix bugs to maintain secure and efficient operations
• Conduct user training sessions and provide ongoing technical support to empower end-users and resolve system queries
• Apply hands-on development skills in Python 3, Django 5.2 or later, and Angular 20 or later to build and maintain robust applications
• Utilize web programming skills including Object-Oriented Programming, web services, and web application system design to deliver scalable solutions
• Configure and maintain SMTP for email services and manage server hosting to support application availability

Required competencies and certifications

• Degree in Computer Science and Applications or equivalent

Experience Requirement

More than 5 years of working experience in a similar role or similar projects, with duties aligned to the specified scope

• Web Programming
• Web application system design and development
• Object-Oriented Programming / OOPS
• Web Services
• API Integration
• Single Sign-On
• End-user training
• Windows OS
• Linux OS
• Server hosting and maintenance
• SMTP configuration
• PHP
• Laravel
• CodeIgniter
• HTML5
• CSS
• JavaScript
• jQuery

The candidate must also have minimum 3 years hands-on development experience in:

• Python 3
• Django 5.2 or later
• Angular 20 or later