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Autocount

Software Support - HRMS

Posted Updated
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Salary: RM 3,000 – RM 4,500 per month

Responsibilities:-

HRMS

  • Provided support such as guidance, troubleshooting or consultation to dealers and customers on HRMS Products via phone calls, emails and remote access.

  • Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.

  • Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended.

  • Able to work both independently as well as a team.

  • Ad-hoc task may be assigned by team leaders from time to time if required.


Requirements:-

  • Diploma/Degree in Information Technology or relevant field.

  • Able to communicate in both English and Bahasa Malaysia.

  • Tech savvy with working knowledge of retails and F&B are added advantage.

  • Knowledgeable in Microsoft SQL will be added advantage.

  • Service-minded, patient, and able to communicate clearly with users.

  • Strong analytical and problem-solving skills.

  • Candidates fluent in mandarin is added advantages as role requires candidates to deal with mandarin speaking clients.

  • Familiar in HRMS hardware, networking and Windows OS troubleshooting.

  • Fresh graduates are encouraged to apply for this position.


Benefits:-

  • 5 Working days

  • Parking Subsidy

  • Full-stocked fridge and pantry: coffee, tea, biscuits and etc.

  • Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.

  • Training and guidance provided

  • Smart casual working attire

  • Festive seasons and birthday celebrations

  • Sports Activities (Badminton & Pickleball)


Why Join Us:-

  • AutoCount is a vibrant and youthful company - Join a fun and fast growing team.

  • We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount.

  • Provide our employees a stable work environment with equal opportunity for learning and personal growth.

  • Provide a competitive salary & benefits package.

  • We encourage creativity and innovation for improving the effectiveness of the company.

  • Maintain open two-way communication between employees, management and customers.

  • We encourage work life balance practice in the company.

  • Friendly working environment.


Locations:-

  • 2 Offices: Meritus at Oasis Corporate Park, Ara Damansara & Gravit 8, Bayuemas Klang


We regret only shortlisted candidates will be notified

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