Software Support Technician
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Summary
Entry-level testing and software support role at a well-established Brighton-based business: investigating and troubleshooting customer issues, replicating and escalating bugs to developers, and supporting customers by phone and email. Aimed at recent Maths, Science or IT graduates; office-based Mon-Fri 9am-5:30pm.
Salary: £26,000 - 28,000 per year Requirements: Strong problem-solving and analytical skills Enthusiastic, methodical and eager to learn Excellent attention to detail Strong Maths and Science GCSEs A degree in IT, Science or a related subject is advantageous Good communication and organisational skills Ability to work independently and prioritise workload effectively Responsibilities: Test software and work closely with developers to identify improvements Investigate and troubleshoot customer i…