Software Technical Support Analyst- 3705303 (Merrifield, VA)
Summary
Senior software technical support analyst working onsite at a federal government client's Merrifield, VA office on a contract-to-hire basis. Manages the full SDLC, maintains system performance, mitigates risks, and supports change and capacity planning using SAFe/Agile practices; requires 5-7 years of enterprise software development experience.
Job Title: Senior Software Technical Support Analyst
Location: Merrifield, VA 22082
Salary/Payrate: $92K to $157K
Work Environment: Onsite
Term: Contract to Hire
Bachelor’s degree required: Yes
Referral Fee: AMS will pay $500 should the person you refer gets hired
Job Description:
Our federal client is looking to hire a Senior Software Technical Support Analyst at their offices in Merrifield, VA 22082. This is a long-term (12 months, renewable) contract paying an annual salary of $92K to $157K (dependent on experience) on a W2 basis with full benefits and PTO.
***Due to the required clearance with our government client, only US Citizens, Green Card and Green Card EAD holders may be considered. Clearance requires that the candidates have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days***
List of tasks to be performed:
Responsible for managing the entire SLDC lifecycle.
Maintaining Optimal System performance and proactively mitigating risks early.
Takes projects from assignment to implementation.
Supports management team’s efforts in change management, Dependency risks and Critical Path Method to map risk burndown charts.
Recommends and takes action to improve processes.
Required Certifications, if any:
SAFe RTE (Release Train Engineer) or SAFe Architect or PMI ACP (Agile Certified Practitioner)
The Software Engineer will heavily be using these skills: Dependency risks and Critical Path Method to map risk burndown charts, Team velocity and capacity planning, communication, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
Required Experience Level:
Minimum of 5-7 years’ experience, in enterprise software development Required,
Educational Requirements:
A degree from an accredited College/University in the applicable field of services is required.