Solar Service Technician in , United States

Solar Service TechnicianWe are seeking a motivated and skilled Solar Service Technician to join our growing Service team. This role is responsible for diagnosing, troubleshooting, maintaining, and repairing residential solar PV systems, battery backup systems, EV chargers, and related electrical equipment. The ideal candidate is customer-focused, safety-oriented, and experienced in field service and electrical troubleshooting.The Solar Service Technician plays a critical role in ensuring our customers' systems are operating safely, efficiently, and at peak performance.ResponsibilitiesDiagnose and troubleshoot residential solar PV systems, battery storage systems, EV chargers, and associated electrical componentsPerform corrective maintenance, warranty repairs, inspections, and service upgradesRespond to service calls and customer concerns regarding system production, monitoring, equipment performance, or functionalityUtilize monitoring platforms and diagnostic tools to identify and resolve system issuesAccurately document troubleshooting steps, resolutions, photos, and service notes within internal software systemsCoordinate with the Service team (Director, Coordinators, and fellow techs) and Operations team to prioritize and complete service requests efficientlyEnsure all work is completed safely and in compliance with NEC, local AHJ requirements, and company standardsPerform inverter replacements, system diagnostics, communication troubleshooting, breaker replacements, module replacements, and commissioning supportSupport detach/reset and reroof-related solar service work as neededMaintain service vehicle inventory, tools, and equipmentDeliver a high level of professionalism and customer service during all homeowner interactionsSupport the onboarding and training of new Service Technicians as neededParticipate in regular safety meetings, technical trainings, and process improvement initiativesMeet or exceed service department KPIs including turnaround time, first-time resolution, and customer satisfactionRequirementsHigh school diploma or equivalent required2+ years of solar installation, electrical, or solar service experience preferredExperience troubleshooting residential solar PV systems strongly preferredKnowledge of battery storage systems, EV chargers, and monitoring platforms is a plusWorking knowledge of NEC codes and residential electrical systemsNABCEP certification is a plusElectrical Journeyman license or apprenticeship experience preferredStrong troubleshooting and problem-solving skillsExcellent customer service and communication skillsStrong organizational and time management abilitiesComfortable using mobile apps, monitoring platforms, and service softwareAbility to work independently and collaboratively in a fast-paced environmentMust be comfortable working on roofs of varying pitches and heightsAbility to climb ladders, lift up to 60 pounds, and work in various weather conditionsValid driver's license with clean driving record requiredMust be able to pass a motor vehicle and background checkPreferred QualificationsExperience with Enphase, SolarEdge, Tesla, FranklinWH, or similar platformsExperience with residential reroof detach/reset workOSHA 10 or OSHA 30 certificationExperience commissioning or troubleshooting battery backup systemsPay for this position is $30-$38 per hour, depending on experience. Overtime opportunities may be available depending on seasonality and business needs.This full-time role is eligible to participate in health (one plan is less than $35 per pay check!), dental, and vision insurance. Photon Brothers also offers a 401k with match, as well as company-sponsored life insurance and telehealth. Paid holidays and PTO are also offered with this position.This role will be posted until October 16, 2026 at a minimum, or until the role is filled.About UsAt Photon Brothers, we're dedicated to leading the way in clean energy solutions and helping our clients transition to sustainable, reliable power sources. As a trusted provider of electrical services, we specialize in the installation of solar panels, battery storage systems, and EV chargers, and are proud partners in Tesla's Powerwall Certified Installer program. We also offer roofing services, detach and reset, and solar system maintenance, making us a full-service home energy company.With locations across Colorado and California, we keep everything in-house — from sales and project management to installation and service — so our customers always know who to call.