Solution Analyst I (Weekend Shift)
Summary
Provides second- and third-tier support for the WMS Korber One system, troubleshooting issues and managing SLAs via ServiceNow while collaborating with business teams.
Job Description: This is a Weekend Shift: Friday-Sunday 6:00 am- 6:00 pm Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position. _The Solution Delivery Analyst is responsible for administrative and technical support of WMS Korber One._ Duties and Responsibilities Provide day-to-day and on-call second and third tier end user application support Manage SLA's and ensure operations is supported via Service Now ticketing system Work with business teams, …