Solution Architect (AWS) with Security Clearance

Will engage with end users and customer stakeholders to gather requirements, troubleshoot issues with Wickr services and identify needs to improve customer support. Primary responsibilities: • Assess the current messaging and collaboration service implementation. • Document the “as-is” environment, and identify design improvements for scalability, reliability, and security. • Develop and document standard operating procedures (SOPs), runbooks, and knowledge articles for messaging and collaborat…