Solution Architect

We at Coforge are looking for "Product Manager" for Dubai, UAE Location:

Detailed Job Description

Own the product lifecycle and backlog for the Emirates Chauffeur Drive Services platform, translating business objectives and customer needs into prioritised capabilities, epics, user stories, acceptance criteria and measurable product outcomes.

Key Responsibilities

• Own product discovery, requirements, roadmap, MVP scope, backlog prioritisation, release planning and continuous improvement.
• Translate customer journeys and business objectives into features, epics, user stories, business rules, functional requirements and non-functional requirements.
• Partner with Solution Architecture, Engineering, QA, Security, UX, Operations and business stakeholders to manage dependencies, constraints, risks and trade-offs.
• Define product KPIs covering customer experience, adoption, operational efficiency, conversion, service reliability and revenue-related measures.
• Coordinate UAT, business readiness, product acceptance, production readiness, go-live and hypercare.
• Manage third-party/vendor requirements, dependencies, deliverables and acceptance.

Mandatory Skills

• 10+ years in Product Management / Technical Product Management within complex enterprise digital transformation programmes.
• End-to-end ownership of customer-facing digital products from discovery through launch and optimisation.
• Strong understanding of web, mobile and API-based architectures; microservices; REST APIs; API-first design; event-driven architecture; enterprise integration; cloud-native applications; and data/system integration.
• Experience with multi-system transactional workflows: booking and fulfilment, amendments and cancellations, eligibility, availability/capacity, notifications, payment/billing, and exception handling.
• Customer journey mapping, service design and UX/UI principles for digital booking and servicing journeys.
• Agile/Scrum delivery: backlog management, sprint planning/refinement, demos, release planning, and PI/quarterly planning.
• Jira and Confluence proficiency; strong analytical, facilitation, presentation and stakeholder-management skills.
• Ability to use and benefit from product-related AI tools.

Preferred Domain Experience

• Airline, travel, transportation, mobility or logistics platforms, preferably Chauffeur Drive journeys.
• Integrations with CRM, loyalty, reservation, payments, notifications and operational fulfilment systems.
• Real-time booking and availability, address and vehicle selection, route/service-area rules, special service requests, reconciliation and revenue-leakage reduction.

If you match above mentioned skills, Please share your updated CV at Tarun.negi@coforge.com with below details :

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