Solution Architect - CRM - Senior

Project Overview

Ontario’s 19 regulatory ministries, supported by 3,500+ frontline staff, deliver compliance services such as licensing, inspections, investigations, and enforcement. Current fragmented legacy systems limit data sharing, risk assessment, and consistent service delivery.

To modernize this landscape, Regulatory Compliance Ontario (RCO), OMAFA, and the Land and Resources I+IT Cluster (LRC) are building the Common Compliance Management Platform (CCMP) — a standardized, modular, and scalable enterprise platform aligned with OPS Target State Architecture.

Role Overview

The Senior Solution Architect – CRM will lead the end-to-end architecture design of the CCMP platform, ensuring alignment with enterprise standards, business requirements, and cloud best practices.

This role combines solution architecture, data architecture, integration design, and cloud engineering leadership, with a strong focus on Microsoft Dynamics 365 and Azure ecosystems.

You will act as a technical authority, driving modernization, defining architecture strategy, and delivering scalable, secure, and high-performing enterprise solutions.

Key Responsibilities

Solution Architecture & Design

• Lead the design of the CCMP solution ecosystem and data model
  
• Develop scalable, modular, and reusable architecture aligned with enterprise standards
  
• Define end-to-end Dynamics 365 CRM solutions within a cloud environment
  
• Design multi-tenant enterprise platforms supporting multiple business lines
  

Integration & Data Architecture

• Design and implement enterprise integration architectures across systems
  
• Define API strategies (REST-based) and integration patterns
  
• Lead data architecture design, including data models, migration, and governance
  
• Ensure seamless integration with enterprise data platforms and services
  

Cloud & Platform Engineering

• Architect and implement Azure-based solutions (Integration Services, Functions, API Management, App Services)
  
• Design Power Platform solutions (Model-Driven Apps, Power Automate, Power Pages)
  
• Oversee development of custom extensions (Plugins, PCF Controls, Custom APIs)
  

Security & Governance

• Define Dynamics 365 security models (roles, business units, access controls)
  
• Ensure compliance with cloud security architecture and IAM (Entra ID)
  
• Establish architecture standards, policies, and governance frameworks
  

Stakeholder Engagement & Advisory

• Collaborate with business, technical, and executive stakeholders
  
• Lead architecture workshops and design sessions
  
• Provide solution recommendations, cost estimates, and TCO analysis
  
• Present architecture decisions to governance and executive committees
  

Leadership & Delivery Support

• Lead architecture reviews and provide technical direction to delivery teams
  
• Mentor teams on best practices, standards, and solution design
  
• Support implementation and ensure alignment with target architecture
  

Requirements

Required Skills & Experience

Technical Expertise

• Strong experience in Microsoft Dynamics 365 Solution Architecture
  
• Expertise in Microsoft Dataverse (data modeling, security, governance)
  
• Hands-on experience with Power Platform:
  
• Model-Driven Apps
  
• Power Automate
  
• Power Pages
  
• Business Process Flows
  
• Experience with Azure Cloud Services:
  
• Integration Services
  
• App Services
  
• Azure Functions
  
• API Management
  
• Proven experience in Enterprise Integration Architecture (API-led, service orchestration)
  
• Experience integrating systems using MuleSoft or similar platforms
  
• Strong knowledge of:
  
• REST API architecture
  
• Multi-tenant platform design
  
• Enterprise data architecture
  
• Experience with Dynamics 365 extensions (Plugins, PCF, Custom APIs)
  
• Knowledge of Cloud Security & IAM (Microsoft Entra ID, RBAC)
  

Communication & Leadership Skills

• Strong stakeholder management and consultation experience
  
• Ability to translate technical concepts into business value
  
• Experience facilitating:
  
• Architecture workshops
  
• Design sessions
  
• Stakeholder discussions
  
• Proven ability to influence senior stakeholders and executives
  
• Strong documentation skills (architecture docs, diagrams, roadmaps)
  
• Experience presenting to governance and leadership teams
  
• Strong negotiation and consensus-building skills
  

Architecture Deliverables

• Solution Architecture Documents
  
• Physical Architecture Diagrams
  
• Integration Architecture Specifications
  
• Security Architecture Designs
  
• Data Flow Diagrams
  
• Environment Architecture Designs
  

Must-Have Requirements

• Experience in Dynamics 365 Solution Architecture (end-to-end)
  
• Hands-on experience with Power Platform solutions
  
• Experience with Azure enterprise architecture and cloud-native solutions
  
• Strong expertise in Enterprise Integration Architecture
  
• Proven ability to produce architecture documentation and deliverables
  

Nice to Have

• Microsoft Certified: Dynamics 365 Solution Architect Expert
  
• Microsoft Certified: Power Platform Solution Architect Expert
  
• Azure Solutions Architect Expert