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Solution Architect - Engine by Starling

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Starling Bank is the UK’s first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present… Engine by Starling.

Engine by Starling is Starling’s software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of place of work in Dublin, so that we're able to interact and collaborate in person.

About the role

As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions.

You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development..
Supporting these activities on client sites means the role will require travel around Europe, and occasional further travel.

What you'll get to do:

This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.

You’ll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.

You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them. Your contributions will also extend to shaping Engine's product roadmap and supporting existing clients with additional capabilities to meet their strategic aims. You’ll help them maximise Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.

You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.

Requirements

Must Have:

  • Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle
  • Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams
  • Experience of cloud infrastructure and large-scale cloud applications
  • Experience working in a client-facing role and building relationships with stakeholders
  • Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders.

Nice to Have:

  • Experience relating to retail or business banking, core banking, card processing or payments.
  • Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration
  • Commercial acumen with experience of building business cases
  • Experience in a SaaS organisation in a Client Solutions or Client Engineering role
  • Knowledge of financial regulations around the world

About you:

  • You have a focus on delivery and getting things done for a client
  • You have the ability to work well with people from a variety of levels, roles and technical backgrounds
  • You’re able to communicate clearly about technical subjects
  • You’re comfortable working in a varied role, collaboratively in a team, with a flat structure
  • You’re comfortable travelling nationally to our Dublin office (initial upskilling will require a period of time working with our Engineers & Product team)
  • You’re comfortable travelling internationally

Interview Process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • First Interview (45 mins) - Phone/Video call with existing Engine team members.
  • Second Architecture Interview, including small presentation/system design (90 mins)
  • Final Interview (60 mins)

Benefits

• 33 days holiday (including flexible bank holidays)

• An extra day’s holiday for your birthday

• 16 hours paid volunteering time a year

• Part-time and/or flexible hours available for most roles

• Salary sacrifice, company enhanced pension scheme

• Life insurance at 4x your salary

• Hybrid/remote working

• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton

• Generous family-friendly policies

• Varied social groups set up and run by our employees

• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks

• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

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What this application asks

workable

First name, Last name, Email, Phone, Resume, Cover letter, As a regulated bank, we require our successful candidates to go through background checks (including but not limited to social media, employment references, fraud checks and criminal history). If we were to conduct these checks, is there anything you would like to flag for us to be aware of? If so, please provide details., Will you now, or in the future, require sponsorship to work in the UK?, Please confirm the current right to work document you hold, eg. British passport, settled status, ILR, Skilled Worker Visa (If visa, please confirm type and expiry):, Have you been convicted of any criminal offences that are not yet spent under the Rehabilitation of Offenders Act?, In the last 5 years, have you had any CCJs, IVAs, bankruptcies or debt management plans? If yes, please provide received & settled dates & amounts., Have you been dismissed from any employment in the past five years, other than for reasons of ill-health or redundancy?, Have you previously worked for Starling Group (either directly employed or as a contractor/temporary worker)?, What are your salary expectations?, Please can you confirm your current location?, What is your notice period?, Do you need any reasonable adjustments for the recruitment process?, We want to make sure we're referring to you properly in your notes and interview communication so please tell us, what are your pronouns?, Where did you hear about this role?, If referred by a friend, please confirm their full name & employee ID:, Do you know anyone who works at (or is in the process of joining) Starling Group or Engine by Starling? (Please select all that apply), If you have answered yes, please provide their full names:, Have you worked for KPMG LLP or A&M Alansari Auditing at any point within the past 2 years, as a partner or as part of the audit engagement team for the audit of any Starling Group company?

  • Why would Starling Bank regret not hiring you? written answer
  • Do you have the right to work in Ireland? yes / no

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