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Solution Architect

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Summary

A Business Information Officer / Solution Architect who bridges business stakeholders and technology teams: documenting requirements, evaluating solutions, and managing the delivery lifecycle with a program-management mindset. Requires broad tech knowledge across modern cloud platforms; AI/ML and telephony/contact-center (SIP, SBCs) experience are pluses.

Job Description Solution Delivery Strategist


Position Summary:

The Business Information Officer (BIO) will act as a bridge between business stakeholders and technology teams, ensuring that business needs are understood, documented, and translated into effective solutions. The role requires a problem-solver with strong program management experience, the ability to comprehend diverse technologies, and the communication skills to guide solution delivery.


Key Responsibilities:

- Partner with business stakeholders to clarify needs, resolve issues, and align IT initiatives with business priorities..ht technology and process solutions.

-Translate business requirements into structured documentation that technology teams can execute against.

-Evaluate proposed solutions, understanding enough technical detail to ask the right questions and ensure completeness.

-Partner with business stakeholders to clarify needs, resolve issues, and align IT initiatives with business priorities.

- Manage solution delivery lifecycle with a program management mindset ensuring scope, timelines, and outcomes are tracked and met.

- Maintain strong organizationcapturing requirements, decisions, and actions clearly for stakeholder visibility.

- Act as a trusted advisor who bridges communication gaps between business and technical teams.


Qualifications & Experience:

- 5+ years of experience in solution delivery, program management, or business/IT liaison roles.

- Strong problem-solving and communication skills with the ability to translate between business and technical stakeholders.

- Broad understanding of technologies and platforms (no deep specialization required) with the ability to comprehend solutions and challenge assumptions.

- Experience documenting business requirements, functional specifications, and solution designs.

- Strong organizational skills and ability to manage multiple initiatives simultaneously.

- Self-starter with a personality suited for remote collaboration and proactive engagement.


As per Jefferys mail on 16th December 2025

- Mid-Senior technologist who has demonstrated experience in both designing target architectures and\or building productionready solutions across modern cloud platforms.

- The ideal candidate blends handson engineering (infrastructure, services, data pipelines) with architecture leadership (patterns, standards, security) experience.

- Practical AI/ML experience and Telephony/contactcenter integration experience (SIP, SBCs, voice analytics) is a significant plus.

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