Solution Architect & Routing Lead

Join Australia's leading comparison company Set scalable platform standards Optimize lead & call performance Own the design behind how 370 agents get routed, scripted and connected to the right customer. Compare Club helps Aussies save money on the household bills that eat their budget — health insurance, life insurance, energy, home loans and more. Behind that sits a busy contact centre, and right now it's running two platforms (NICE CXone and IPScape) at once while we migrate. That's where yo…