Solution Architect
Summary
Design and implement enterprise IT service management solutions using Freshservice, collaborating with business stakeholders, engineering, infrastructure teams, and project managers on solution architecture and integrations.
We are seeking an experienced Solution Architect with strong hands-on Freshservice expertise to design, implement, and optimize enterprise IT service management solutions. Freshservice experience is a critical requirement for this role. The Solution Architect will work closely with business stakeholders, engineering teams, infrastructure teams, and project managers to define solution architecture, technical standards, integrations, and implementation strategies. The ideal candidate should have …