Solution Architect with Security Clearance

Will engage with end users and customer stakeholders to gather requirements, troubleshoot issues with Wickr services and identify needs to improve customer support. Primary responsibilities: • Assess the current messaging and collaboration service implementation. • Document the “as-is” environment, and identify design improvements for scalability, reliability, and security. • Develop and document standard operating procedures (SOPs), runbooks, and knowledge articles for messaging and collaborat…