Solution Engineer

Salary: $23,000 – $30,000 per month

About the role

Solution Engineer (AI & Logistics Systems) at Chainova Technology Limited. You will work on an AI-powered, integrated logistics business platform for SME freight forwarders and third-party logistics (3PL) operators. The modular platform covers warehouse management (WMS), AI CRM, auto quoting, shipment tracking, operations and finance. You will turn business requirements from logistics customers into system designs, data models and API specifications, and design, develop and test platform modules and AI features.

Key responsibilities

• Turn business requirements from logistics customers into system designs, data models and API specifications

• Design, develop and test platform modules and AI features, including LLM / AI agent workflows, optimisation logic and data pipelines

• Build and maintain REST APIs and integrations with third-party systems (freight forwarding, WMS, ERP, e-commerce and carrier platforms)

• Carry out structured R&D work: research methods, run experiments, measure results against baseline KPIs and document findings

• Support data migration and cleansing, such as location codes, customer and shipment master data

• Plan and run pilot trials and user acceptance testing (UAT) with customers, then improve the system based on results

• Prepare technical documents, milestone progress reports and system documentation for management

• Work with internal team members, customers and external vendors to deliver on schedule

About you

• Degree in Computer Science, Information Engineering, Data Science, Logistics/Supply Chain Technology or a related field

• 2+ years of experience in software development, solution engineering or system implementation (fresh graduates with strong projects are welcome to apply)

• Hands-on experience with at least one modern stack, e.g. Python, JavaScript/TypeScript, Node.js, React, SQL/NoSQL databases

• Experience with REST APIs, system integration and cloud platforms (AWS, Azure or GCP)

• Knowledge of AI / LLM applications (LLM APIs, prompt design, AI agents), or a strong interest in learning them

• Logistics, WMS, CRM or ERP experience is a strong advantage

• Blockchain / Web3 knowledge is a plus

• Strong analytical and documentation skills, and able to explain technical ideas to business users

• Good written and spoken English and Chinese (Cantonese and Mandarin preferred)

• Must have the legal right to work in Hong Kong

About us

Chainova Technology Limited is a Hong Kong technology company. We build an AI-powered, integrated logistics business platform for SME freight forwarders and third-party logistics (3PL) operators. The modular platform covers warehouse management (WMS), AI CRM, auto quoting, shipment tracking, operations and finance. We also provide AI engines that plug into the systems our customers already use. We are starting a multi-year R&D programme and are looking for Solution Engineers to join the core team.

Benefits

• Fixed monthly salary

• Project-based incentive (subject to project confirmation)

• Permanent position with MPF, annual leave and statutory benefits

• Hands-on work on real AI, logistics and blockchain products used by real customers

• Direct exposure to management, customers and the full product lifecycle

• Career growth in a fast-growing technology group