Solution Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.

A Solutions Engineer serves as a strategic technical advisor, interfacing with internal stakeholders and external clients to identify needs and translate them into scalable infrastructure and operational solutions. This role operates across network engineering, support, and operations, ensuring alignment with enterprise architecture and CIO-level initiatives. Solutions Engineers do not work directly with application teams but influence technology direction through infrastructure design, automation, and cross-functional coordination. They are often promoted from Technical Architect roles and excel with a holistic understanding of operational scope and delivery.

Responsibilities:

• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
• Produces detailed designs of infrastructure and application architecture components
• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead
• Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards
• Partner with infrastructure, network, and operations teams to validate hardware and system readiness
• Define solution specifications including scope, timeline, and technical dependencies
• Guide engineering teams in developing and presenting practical infrastructure designs
• Build frameworks that enable cross-functional input and sustained collaboration
• Evaluate current technologies and propose improvements aligned with enterprise architecture
• Document and track requirements for changes impacting customer experience
• Support project managers with progress tracking, risk identification, and implementation metrics
• Anticipate and resolve technical constraints across project lifecycles.

Required Qualifications:

• 7–10 years of hands-on experience in infrastructure, cloud, and systems engineering, preferably within financial services
• Strong Windows Server and IIS administration skills
• Experience managing and analyzing data on RDBMS platforms
• Advanced PowerShell scripting capabilities
• Proficiency in planning, designing, and documenting solutions within Agile delivery frameworks
• Working knowledge of application containers (.NET/IIS)
• Demonstrated success in architecting solutions for complex infrastructure challenges
• Proven ability to manage change, defect tracking, and environment coordination across test and production

Technical Expertise:

• Proficient in Terraform, including real-world implementation and adherence to best practices
• Experience in provisioning infrastructure across public cloud platforms (AWS, GCP, Azure) utilizing Infrastructure as Code (IaC) practices with Terraform.
• Hands-on experience with Ansible for infrastructure provisioning and configuration management
• Skilled in DEVOPS and CLOUDOPS practices, including environment orchestration and release coordination
• Experienced in extracting configurations from servers, firewalls, load balancers, middleware (Tomcat, WebSphere), and storage platforms
• Advanced use of Ansible Playbooks and XL Release for deployment automation
• Strong Windows and RHEL system administration background
• Automation expertise using PowerShell and BladeLogic on Windows systems
• Middleware architecture integration across IIS/.NET and Java platforms
• Network and hardware architecture design for enterprise environments
• Proficient with Visual Studio Code, code deployment methodologies, and version-controlled delivery pipelines

Core Attributes:

• Self-directed, innovative, and focused on measurable outcomes
• Strong leadership presence with proven project delivery and cross-functional coordination
• Operates as a technical generalist with deep domain expertise and strategic influence

Skills:

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

1st shift (United States of America)

Hours Per Week:

40