Solution Engineer, web3 (Remote in USA)
Posted 7
views 1 applied
Summary
A Solution Engineer role focused on web3 technologies, responsible for customer relationships, technical advocacy, and collaboration with engineering teams to deliver customer solutions and value.
Job Responsibilities:
- Learn, use, and advocate with prospects and partners
- Directly own prospects/customer relationships and account management
- Construct and deliver customer-presentable collateral as needed, including presentations, educational sessions, demonstrations, starter kits, etc.
- Track customer engagement and system use to monitor customer health
- Create a strong partnership with SxT engineering to promote key product announcements across multi-channel platforms, including regular meetings
- Act as liaison between customer needs and SxT engineering to craft customer roadmaps
- Ideate and even possibly construct new starter kits / data products atop SxT based on customer interest and value
- Post-product launch: track and retire revenue quotas
Candidate Requirements:
- Technical understanding of distributed computing at scale, including a deeper understanding of one or two specific systems
- 2 to 5 years of experience as a Solution Engineer in B2B, SaaS technology
- Direct analytic experience, including delivery of real business value
- High-level knowledge of Crypto-Industry, including Blockchain, Web3, CryptoCurrency, DeFi, dApps, etc.
- Light programming experience, in any procedural language (Python/Rust preferred)
- Understanding of SDLC and project management, particularly Agile Scrum and Kanban
- Experience documenting complex technical ideas simply into the best format for distribution
- Superb English communication skills, both written and verbal
Desirable:
- BS/MS degree in Computer Science, Engineering, or equivalent experience
- Experience working with Ignite, Spark, Arrow or large MPP Data Platforms
