Solutions Architect III
Description
Key job responsibilities
- Design and own end-to-end customer solutions by understanding business context, clarifying assumptions, and architecting systems that balance reliability, security, performance, and cost optimization.
- Serve as a trusted technical advisor to customers, building relationships with senior leaders and guiding their technology strategy to align short-term decisions with long-term business outcomes.
- Lead technical discussions with customer teams, diving deep into design choices, best practices, and use cases while proactively identifying high-risk or overly complex solution options and engaging the right expert resources when needed.
- Develop and deliver thought leadership content — including sample code, presentations, white papers, and workshops — that educates customers on technology strategy and contributes reusable patterns and reference designs for the broader architect community.
- Collaborate with internal teams across sales, engineering, professional services, and support to accelerate solution adoption, gather product feedback, and translate customer needs into clear requirements for product and engineering teams.
A day in the life
You might start your morning reviewing a customer's architecture proposal, identifying opportunities to simplify their design while improving scalability. By midday, you could be leading a technical deep-dive with a customer's engineering team, walking through trade-offs and recommending approaches grounded in real-world experience. In the afternoon, you may partner with product teams to advocate for a feature your customer needs, or spend time refining a workshop you are building to share lessons learned with fellow architects.
About the team
Our team is focused on helping customers navigate their most complex technology challenges and achieve lasting business impact. We work collaboratively across Amazon to bring the right expertise to every engagement, and we invest in each other's growth through mentorship, knowledge sharing, and continuous learning. If you are excited about working at the intersection of technology and business strategy, and you want to shape how customers build for the future, we would love to hear from you.
