Solutions Architect
Summary
Pre-sales Solutions Architect designing data center and cloud infrastructure solutions (servers, storage, virtualization, backup/recovery) for a Canadian IT infrastructure and cloud services company.
- Collaborate with Account Managers to define the client's needs for architecture development;
- Assist in the development of proposals, contracts, work reports, tenders and other documents for infrastructure projects and associated contributions;
- Conduct research and make recommendations on products, services, protocols and standards in support of all infrastructure procurement efforts;
- Maintain good relationships with business partners.
- Technology watch
- Work and collaborate closely with customers to carry out needs assessment and make product presentations,
- Answer customers' technical questions in pre-sales or post-sales mode
- Have an understanding of future customer needs in order to make good recommendations on solutions and software;
- Analyze, document, recommend and communicate investment plans in IT infrastructure and system architecture, including analysis of cost reduction opportunities;
- Document the company's existing systems architecture and technology portfolio and offer recommendations for improvements and/or alternatives;
- Recommend innovative solutions that can improve the reliability, security, productivity and efficiency of the IT infrastructure;
- As required, maintain or perform certifications necessary for the discovery of new technologies or necessary for the accreditations of technology partners;
- Technology watch
- Have at least five years of experience in infrastructure pre-sales practices (servers, storage, networking, backup, recovery, etc.) and in architecture or equivalent experience;
- Hold a university or college degree in the field of computer science. Any training combined with a number of years of relevant experience will be considered;
- Ability to develop solutions to implement key business strategies;
- Bilingual (French and English advanced level).
- Have excellent conceptual knowledge of pre-sales technology architecture such as servers, storage, hyperconverged and software solutions backup, replication, recovery and monitoring in order to properly advise customers;
- Conceptual knowledge of public cloud environments such as Azure, AWS, etc. or cloud reality summary;
- Pre-sales knowledge of Microsoft collaboration offers, Microsoft365 (licensing, onboarding, etc.)
- Pre-sales knowledge of Linux (RedHat RHEL, OpenShift) and/or SUSE (SLES, Rancher, Manager, NeuVektor) solutions, containers, etc
- Be customer service oriented;
- Aptitude for multitasking;
- A flexible schedule and a good work-life balance.
- The ability to work remotely
- Plenty of opportunities for learning and development.
- Events organized by an active social committee.
- Benefits: Comprehensive group insurance, Employee Assistance Program (EAP), voluntary RRSP/TFSA participation, and competitive salaries