Solutions Consultant [Conversational technologies / Customer experience platforms]
Summary
Principal Solutions Consultant designs and implements AI-powered customer experience platforms for large enterprises, driving adoption of modern CX tech to improve satisfaction and efficiency.
Principal Solutions Consultant (Full time perm) Location: Durham, NC [Onsite] Candidate must be based in the Eastern US Region Drive how large organizations adopt AI-powered experience orchestration to improve customer and employee outcomes at scale. This role shapes how enterprises evaluate, design, and implement modern customer experience platforms, influencing decisions that impact satisfaction, efficiency, and long-term digital strategy. As a Principal Solutions Consultant, you partner with…
