Solutions Consultant (Irish + English) (P)

Are you fluent in Irish and English and passionate about helping others succeed?
Join our team as a Solutions Consultant and become the trusted expert who helps users get the most out of our innovative products and services.

You don´t need a tech background just curiosity, great communication skills, and the drive to deliver outstanding customer experiences. We´ll provide all the training you need to thrive!

What We Offer:

• Flexible contract options including part-time or temporary opportunities

• Fully paid training to set you up for success

• Stable employment and career growth opportunities

• Attractive salary package

• Additional health insurance

• Positive, international work environment

• Ongoing support, learning & development programs

• Employee referral bonuses

What You´ll Do:

• Deliver professional support for our products and services with a focus on customer satisfaction

• Use CRM and ticketing tools to manage and resolve inquiries efficiently

• Engage with customers via phone, email, and chat

• Resolve questions and issues within set SLAs, using our knowledge base and processes

• Achieve (and exceed!) performance goals in response time, resolution rates, and satisfaction scores

• Collaborate with teammates, share insights, and continuously grow your expertise

• Stay up-to-date on product updates and industry trends

What You Bring:

• Fluency in Irish and English (written and spoken)

• Excellent communication and interpersonal skills

• Strong problem-solving and active listening abilities

• Confidence following structured guides and learning new tools quickly

• A customer-first mindset and a passion for helping others

• A positive, adaptable attitude ready to learn and grow

Why You´ll Love It Here

You´ll be part of a supportive international team that values curiosity, collaboration, and continuous improvement. Every day brings new challenges, new opportunities to learn, and the chance to make a real impact for customers around the world.

Ready to start your next adventure?

Apply today and help us shape exceptional customer experiences!