Solutions Delivery Specialist

Overview

The Solutions Delivery Specialist supports the planning, coordination, and execution of enterprise programs and delivery initiatives under the direction of the Manager, Enterprise Delivery. This role helps maintain plans, track milestones, dependencies, risks, and action items, and prepare status reports and governance materials. The Solutions Delivery Specialist partners with business stakeholders, technology teams, and vendors to keep delivery activities organized, documented, and on track, while building the skills and experience needed to assume greater program responsibility over time.

Job Duties

• Coordinate assigned program and delivery activities, including workstreams, tasks, action items, and follow-ups, under the direction of the Manager, Enterprise Delivery. (Essential)
• Create and maintain program plans, roadmaps, schedules, milestones, and dependency logs, using artificial intelligence (AI) and automation tools as appropriate to improve accuracy, efficiency, and identify potential risks. (Essential)
• Actively engages with stakeholders through hands-on solutioning and maintains ownership and accountability to delivery outcomes. (Essential)
• Prepare and maintain status reports, executive updates, meeting materials, and governance documentation to support delivery workstream operations and timely decision-making. (Essential)
• Track delivery health indicators, including milestones, deliverables, risks, issues, and dependencies, and escalate concerns to the Program Lead or Manager, Enterprise Delivery promptly. (Essential)
• Document decisions, risks, issues, and workstream outcomes accurately, and keep records current in accordance with established templates and processes. (Essential)
• Maintain documentation, repositories, and trackers in tools such as Wrike, Miro, and SharePoint to ensure information is complete, organized, and accessible.
• Support coordination between business stakeholders, technology teams, vendors, and implementation partners by tracking deliverables, dependencies, commitments, and open items.
• Support adoption of Sun’s AI-Development Life Cycle (DLC) practices across Agile, hybrid, and traditional delivery efforts.
• Assist with transition activities from implementation to operations, including readiness checklists, knowledge transfer materials, and documentation.
• Identify opportunities to improve delivery processes, templates, and program documentation.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, Information Technology, Project Management, or Engineering (Required)
• 2 years in experience supporting projects, programs, or business/technology delivery initiatives (Required)
• Coursework or certification in project management or business analysis (Preferred)
• Exposure to enterprise implementations or multiple concurrent workstreams (Preferred)
• Experience interacting with business teams, technology teams, or vendors (Preferred)
• Experience assisting with initiative coordination, documentation, scheduling, or reporting in a cross-functional environment (Required)
• Must have a valid driver's license
• Working knowledge of project coordination, milestone tracking, risk and issue logging, dependency tracking, and status reporting
• Familiarity with Agile, Waterfall, and hybrid delivery approaches
• Proficiency with initiative delivery and collaboration tools, including Wrike, Miro, SharePoint, and reporting platforms
• Strong written and verbal communication, organizational, and time-management skills
• Ability to collaborate effectively with cross-functional teams and support alignment
• Analytical, detail-oriented, and problem-solving capabilities
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Preferred Certifications/Licensures:(CAPM, PMI-ACP, or comparable entry-level project or program management certification)