Solutions Engineer
You will be the primary technical voice for mid market clients across the USA and Latin America You will work across identity verification platforms and collaborate with Sales Product Engineering and Customer Success to deliver integrations that actually ship You own the relationship end to end and you will ensure successful delivery and ongoing technical support while maintaining a focus on security and privacy
Responsibilities
- Lead technical discovery sessions and deliver product demos for prospective mid market clients
- Scope and run POCs respond to RFPs RFIs and validate technical fit early in the sales cycle
- Guide clients through SDK and API integrations end to end from kickoff to go live
- Coordinate with Engineering on escalations and own delivery milestones throughout the implementation
- Act as ongoing technical point of contact for assigned accounts
- Proactively identify expansion opportunities and resolve issues before they escalate
Requirements
- Degree in Systems Engineering or Computer Science or related technical field
- Hands on experience in a Solutions Engineer Sales Engineer or Technical Account Manager role at a SaaS company
- Working knowledge of REST APIs webhooks and backend integration patterns
- Familiarity with web technologies and web SDK integrations
- Familiarity with mobile technologies and mobile SDK integrations iOS and Android
- Strong written and verbal communication skills in Spanish and English
- Proven ability to manage multiple client engagements simultaneously with high organization and follow through
- Comfortable working fully remote with distributed teams across time zones
Benefits
- Flexible working hours
- Open vacation policy