Solutions Engineer – Intralogistics & Automation (WFH)

Job Description

The role: You will be the remote technical design engine behind our sales team. Our sales engineers gather drawings, operational data and requirements from customers and pass them to you. You will turn this information into integrated fixed and mobile automation concepts, size and cost them with our engineering partners in Europe and China, and produce the layouts and proposals our sales team takes to customers. You will join customer video calls when needed to clarify requirements or present solutions.

Key responsibilities

• Review customer drawings, operational data and requirements supplied by the sales team; identify gaps and specify what additional information sales should collect.
• Analyse operational data (SKU profiles, order lines, inventory, throughput, peak factors, shift patterns) to define design requirements.
• Develop integrated solution concepts combining AMRs/AGVs, shuttle systems, AS/RS, vertical lift modules, conveyors, racking and dock automation.
• Produce layouts, material-flow diagrams and throughput and capacity calculations; use simulation where needed to validate performance.
• Define the software architecture across WMS, WCS and fleet management, including interfaces to the customer's ERP or WMS.
• Prepare bills of materials and cost estimates with manufacturing partners in China and engineering colleagues in Austria.
• Write technical proposals, functional specifications and ROI / business-case analyses for the sales team to present.
• Join customer video calls to clarify requirements, answer technical questions and present solution concepts.
• Support the sales team and channel partners remotely with technical input, solution options and sales tools.
• Hand over won projects to the delivery team with a complete design package, and support scope and change management during execution.
• Build and maintain standard design templates, calculation tools and a library of reference solutions to speed up proposals.

Qualifications and Requirements

Advantageous

• Simulation experience (e.g. FlexSim, Demo3D, Siemens Plant Simulation, Visual Components).
• Experience across both warehousing/distribution and manufacturing intralogistics.
• Experience working with China-based equipment suppliers or European engineering teams.
• Spoken Mandarin, Vietnamese, Malay or Thai.
• Lean or industrial engineering background (process mapping, time studies, layout optimisation).

Remote working expectations

• Available and responsive on chat and video calls during Singapore business hours.
• Self-managed: prioritise multiple proposals, flag risks early and meet agreed turnaround times for the sales team.
• Attend a short daily check-in and provide a weekly update on proposals and designs in progress.
• Maintain a dedicated, quiet workspace with stable high-speed internet and backup power and connectivity.
• Handle customer data, drawings and partner information under strict confidentiality, on company-approved devices and storage only.

Perks and Benefits

✔ Comprehensive health and life insurance starting on your 16th day of employment, including coverage for one free dependent
✔ Flexible leave credits that can be used for vacation, emergencies, and sick leave
✔ Exciting Mid-Year Parties with giveaways and cash prizes!
✔ Endless opportunities for career advancement
✔ We set you up for success with a company-provided PC/laptop and fiber internet connection
✔ Tech-on-Wheels support
✔ Join our CS Social Clubs and Special Interest Groups to connect with colleagues
✔ International career growth and networking opportunities
✔ Unlimited cash incentives for successful referrals
✔ In-house psychiatrist available to support employees' well-being
✔ Become part of the Employee Share Units program
✔ Cloudstaff Dream Points – redeemable for useful items like appliances, kitchen gadgets, and more

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