Solutions Engineer

Recruiterflow is looking for a Solutions Engineer to be the technical backbone of the sales cycle, from pilot builds and demo customization to RFPs and post-sale handovers. Over time, this role grows into a trusted technical advisor who can recommend and commit to custom solutions, working closely with engineering and product.

The core responsibilities for the job include the following:

Technical Co-pilot for AEs:

• Fill out RFI/RFP sheets and evaluation criteria documents for large deals.
• Act as the extra technical set of hands for sales for larger deals.
• Help AEs build pilot setups, data imports, field mappings, additional use cases, workflows, reports, etc. to progress the deal.
• Monitor pilot usage/engagement, and flag friction to AEs proactively.

Demo/Pilot Environment:

• Keep the demo environments clean and up-to-date regularly.
• Build relevant use cases in the demo account for target ICPs.
• Document common pilot setup patterns to make future builds faster and repeatable.

Cross-Functional Partnerships:

• Work with Partnerships and Marketing to maintain technical documentation for third-party integrations, comparison charts, and customer help docs.
• Keep the sales team current with the latest decks, latest product updates, and roadmap changes coordinated with product marketing.

Post-Sale Handover:

• Ensure clean, structured technical handover to Migration and CS after deal closure.

Expected Results within 60 Days:

• Develop a strong understanding of Recruiterflow's product, customers, competitive landscape, and technical architecture.
• Independently support account executives on technical evaluations, RFPs, and customer pilots.
• Build and maintain customized demo and pilot environments tailored to target customer use cases.
• Document repeatable pilot setup patterns, workflows, and best practices.
• Establish effective collaboration with product, engineering, marketing, and customer success teams.
• Deliver clean, structured technical handovers for closed deals to ensure smooth customer onboarding.

Requirements:

• Strong technical aptitude with a genuine inclination toward sales and client-facing work.
• Ability to translate a prospect's workflow into a product configuration.
• Comfortable owning both structured work (RFPs, docs) and creative work (use case design, solutioning).
• Growth trajectory: technical executor, trusted advisor who can commit to custom builds with engineering backing.
• 2-5 years of experience in solutions engineering, sales engineering, technical consulting, solution architecture, customer engineering, or a similar client-facing technical role.
• Experience supporting SaaS products throughout the pre-sales lifecycle.
• Strong understanding of APIs, integrations, data mapping, workflows, and system configuration.
• Ability to troubleshoot technical issues and assess solution feasibility with engineering teams.
• Experience responding to RFPs, RFIs, technical questionnaires, or security evaluations is preferred.
• Excellent documentation, presentation, and communication skills.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Bachelor's degree in computer science, engineering, information systems, or a related field (or equivalent practical experience).

What Matters to Us:

• Strong technical aptitude with a customer-first, solution-oriented mindset.
• Ability to translate customer workflows into scalable product configurations.
• Experience supporting technical sales cycles through demos, pilots, RFPs, or solution engineering.
• Comfortable balancing structured execution (RFPs, documentation, evaluations) with creative problem-solving (solution design, workflow configuration).
• Excellent communication skills with the ability to simplify technical concepts for both technical and non-technical stakeholders.
• High ownership, attention to detail, and proactive follow-through.
• Ability to collaborate effectively across Sales, Product, Engineering, Marketing, and Customer Success.
• Passion for building repeatable processes and improving operational efficiency.