Solutions Engineer (Sales & Technical), Penang
Summary
Hybrid role in Penang bridging sales and tech: you’ll pitch, build, and deploy software solutions for clients while managing accounts and troubleshooting systems.
Role Overview
Drive business growth and maintain client relationships across Malaysia, with a primary focus on Penang. This role bridges commercial development and hands-on software solution delivery to meet client needs effectively.
Location: Penang, Malaysia
Work Mode: Hybrid
Role: Solutions Engineer (Sales & Technical)
What You'll Do:
- Business Development & Account Management
- Drive sales growth and nurture existing client accounts, prioritizing Northern Malaysia.
- Build long-term relationships with key client stakeholders and decision-makers.
- Identify potential leads, create technical proposals, present pitches, and lead contract discussions.
- Conduct client site visits and participate in relevant industry events.
- Technical Solutions & Execution
- Gather client requirements to design, build, and deploy customized software solutions and POC prototypes.
- Provide technical troubleshooting, software demonstrations, system testing, and user training.
- Collaborate with internal engineering teams for seamless project delivery and maintain technical documentation.
- Reporting & Operations
- Keep accurate records of accounts, opportunities, and project statuses.
- Submit weekly activity reports and provide market intelligence on competitor trends and customer feedback.
What We're Looking For:
- Minimum of 2 years of working experience in a software-related role.
- Proven background in technical sales, business development, pre-sales, or solution engineering.
- Experience in software prototyping, technical troubleshooting, requirement gathering, and system deployment.
- Strong communication, stakeholder management, and presentation skills.
Remuneration
- Monthly salary: RM6,000 - RM8,800
- Other benefits
Consultant in charge:
- Kim Tan | 016-3530562 | kim.tan@hunters-in.com