Solutions Engineer - WiFi
Posted
Summary
Hybrid pre-sales/deployment engineer for managed WiFi and wired networks: leads technical sales engagements and demos, designs WiFi/LAN solutions (BOMs, SOWs, Ekahau/iBwave designs), configures Aruba/Ruckus/Cisco gear, firewalls, and gateways, and supports deployment and troubleshooting for commercial real estate clients. Up to 50% travel to customer sites.
Solutions Engineer – WiFi
Airtower Networks delivers total managed services and mobile connectivity for the commercial real estate and enterprise sector.
Airtower Networks delivers total managed services and mobile connectivity for the commercial real estate and enterprise sector.
We are looking for a Solutions Engineer to join our Engineering Team. If you are looking for a career with a fast-growing company that is invested in your personal development, a solid compensation package, and a huge opportunity to move within an organization, see the job description below and apply.
Job Description:
The Solutions Engineer - WiFi is a hybrid position combining network engineering expertise with sales engineering, solutions design, deployment engineering, and ongoing client support on a range of large-scale managed services projects. The Solutions Engineer will collaborate closely with internal teams to develop and deploy designs that meet or exceed internal and client expectations. This position will be responsible for the following:
- Lead pre-Sales technical engineering, collaborating with clients and sales organization throughout the pre-Sales project and deal qualification cycle.
- Deliver technical presentations and solution demonstrations to clients.
- Create, optimize, and review design BOMs and SOWs for WiFi and other managed services networks.
- Create, standardize, and review network deployment design documentation.
- Integrate and configure WLAN, LAN, IoT, and other managed service networks.
- Configuration of APs, switches, routers, firewalls, and other network equipment
- Work with field teams (i.e., construction, Systems Engineer, etc.) for integration of network design.
- Provide technical support for the construction and deployment teams throughout project lifecycle.
- Provide support for network management, integration, commissioning, troubleshooting, monitoring, testing, break/fix, network maintenance, close-out activities, and documentation for newly deployed and existing WiFi networks.
- Analyze collected data and network performance info for troubleshooting and optimization.
- Provide remote (and onsite) support for trouble tickets to meet client SLAs.
- Attend virtual and onsite industry conferences as technical liaison for engineering team.
- Attend onsite client meetings acting as an SME for engineering team.
- Travel may be required to customer sites - Up to 50% travel.
Experience Needed:
- Bachelor’s degree is preferred or combination of relevant certifications and minimum 5 years of relevant experience.
- Four or more years of pre-sales engineering and client-facing experience required.
- Two or more years of Ekahau or iBwave WiFi and wired LAN design and remediation experience required.
- Three or more years of direct field work experience (configuration, deployment, troubleshooting, and support) in commercial WiFi or wired LAN networks preferred.
- Extensive network design tool, BOM creation tool, and network documentation tools experience required.
- Proficiency in reviewing and structuring CAD and other design documentation required.
- Network security and firewall configuration and administration experience required.
- Routing and switching protocols and implementations experience required.
- Practical WLAN and LAN deployment implementation experience required with Aruba, Ruckus, or Cisco.
- Industry certifications are desired, such as:
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- CWNP Certified Wireless Network Administrator or Professional
- Vendor-specific certifications from Aruba, Ruckus, Cisco Systems, Juniper Networks, or Fortinet
- Managed network experience in hospitality and multi-dwelling units (MDU) verticals preferred.
- Ekahau, iBwave, or other WLAN design and benchmarking software experience required.
- RGNets, Nomadix, or similar Gateway (Router and AAA/RADIUS) experience required.
- Familiarity with network security standards and procedures
- Familiarity with Intangi Iris preferred.
Company Core Values & Beliefs:
- Honesty: We believe in transparent and straightforward communication, both internally and with our clients, building trust at every step.
- Delivery Excellence: We are committed to delivering high-quality results and exceeding customer expectations on every project.
- Work Hard: Airtower’s culture is built on dedication and persistence, ensuring that our clients receive the best possible service.
- Stay Humble: We value humility in our approach, always learning from our experiences and striving for improvement.
- Perpetual Learners: Innovation and growth are at the heart of our operations. We stay ahead of industry trends and continually adapt to the evolving landscape of wireless technology.
Compensation:
- $90K-$100K
We have listed this salary range with a good-faith minimum and maximum compensation. The final salary will vary depending on factors like experience, geographic location, and skills.
Benefits:
At Airtower Networks we recognize our ultimate success depends on our talented and dedicated workforce. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.
Benefits:
At Airtower Networks we recognize our ultimate success depends on our talented and dedicated workforce. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.
- Insurance: Medical, dental, and vision
- FSA/HSA
- Retirement: 401(k) with 5% match
- Paid time off
- 10 Paid Holidays
- Paid parental leave
- Company-paid life insurance policy
- Company vehicle or mileage reimbursement, phone, and test equipment
- Paid OEM training and certifications
- Voluntary Insurances (Employee, Spouse/Partner, Child)
- STD/LTD
- Life Insurance
- Critical Illness Insurance
- Identity Theft Protection
- Accident Insurance
Equal opportunity
Airtower Networks believes that diversity and inclusion among our teammates is critical to our success as a company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Airtower Networks is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristics protected by applicable law.
Airtower is an equal opportunity employer and does not discriminate on the basis of disability. Reasonable accommodations are available to qualified individuals with disabilities upon request.