Solutions Integration Engineer

YOU will lead the technical aspects of client engagements by designing and implementing integration solutions. You will demonstrate APIs and architectures, provide implementation guidance, and help clients onboard and succeed with the platform. You will document requirements, troubleshoot issues, and stay current with product features to inform improvements.

Responsibilities

• Own and deliver end to end solutions for clients
• Design advanced business processes and customize APIs
• Integrate APIs and conduct testing and training
• Document intricate technical requirements and guide solution design
• Develop and maintain resources for client integrations including API documentation and reference architectures
• Troubleshoot issues and provide expert level support during the integration process
• Stay current with product features and dependencies and advocate for enhancements
• Collaborate with engineering and product teams to tailor API based SaaS products at scale

Requirements

• Proven experience collaborating with engineering and product teams to customize API based SaaS products at scale including implementation testing and launch
• Comfortable scripting in one or more languages to help build PoC or prototype APIs in Python Javascript Typescript
• Strong problem solving skills with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail
• High initiative and proactive approach to identifying opportunities for improvement in technical solutions and team processes
• Bonus previous experience in AI development is highly preferred