Solutions Team Manager

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary\:

University Information Systems (UIS) provides technical services and enterprise applications to the University of Colorado’s (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise, and the development of enterprise applications responsible for supporting CU’s students, faculty, human resources employees, finance employees, and others.

The Solutions Team Manager is responsible for technical and functional oversight of the human capital management (HCM) Core and all HCM Core related components of the HCM System. The Solutions Team Manager works closely with HCM Core Campus Stakeholder groups, Chief Human Resource Officers, Employee Services Leadership and Staff, and other module Solutions Managers to align institutional business requirements with functional capabilities within the HCM system.

This position reports to the Director of Human Resources Information Technology Services and is exempt from the State of Colorado Classified Staff System.

Where You Will Work\:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

This role is eligible to work remotely within Colorado.

Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.

Equal Opportunity Statement\:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Duties and Responsibilities\:

Duties and responsibilities of the position include, but are not limited to\:

Primary Responsibilities\:

• Directly responsible for management of one (1) Senior HR Business System Analyst to include\: assigning and scheduling tasks, establishing work standards, monitoring progress and workflow, and checking final work product.
• Manages the life cycle of all on-going functional enhancements within the HCM Core modules to include\: business analysis, writing functional design specifications, completing unit testing, arranging system integrated testing/user acceptance testing, outlining training requirements, system documentation and communication, and coordinating promotion to the production system.
• Gathers and analyzes business requirements and develops enhancements to achieve best outcomes.
• Collaborates with Employee Services personnel and Campus Leads to ensure the system is subscribing to upcoming maintenance requirements, regulatory updates, Peoplesoft
• Update Manager (PUM) application releases, and setting the vision for the application roadmap as it pertains to the HCM core modules.
• Determines and analyzes current system processes and designs functional documents.
• Performs system analysis, program specification, systems development, system configuration, and support during planned and unplanned maintenance windows.
• Influences key technical decisions such as standards, policies, and environment selection, architecture, and data flows.
• Partners with UIS technical development staff to ensure business requirements and user stories are consumable by the technical development team.
• Manages small to medium sized projects with cross functional and technical teams (i.e. fiscal year end needs).
• Collaborates with architectural and quality assurance teams and achieves all quality deliverables.
• Performs research and develops new processes and applications for new and present systems.
• Manages and provides support to critical business application systems.
• Creates and administers test cases and scripts.

Secondary Responsibilities\:

• Follows all change & release procedures and participates in change management at the system and campus layer.
• Facilitates and participates in meetings with key stakeholders alongside Employee
• Services staff to develop project scope and requirements and document for technical development.
• Participates in the Higher Education community and with other Higher Education institutions to share knowledge and ensure CU is subscribing to industry trends and best practices.
• Ensures cross-training of all business processes and functional setup of the module is dispersed to the HR IT Services Team, Employee Services, and UIS Technical staff through proper documentation and communication to establish and meet agreed upon service level agreements.
• Works with technical staff to develop coding/configuration guidelines/governance and project documentation.
• Provides end user support and communicate best practices
• Troubleshoots and analyzes Data and Application Issues within the HCM System, in particular core HCM functionality
• Manages process improvement initiatives for the HCM module.
• Oversees all vendor management needs of the module.
• Designs complicated custom applications and interfaces.
  

Applications/Services/Tools

• Applications Managed\:
  PeopleSoft HCM
• Services Managed\:
  HCM Core
  Manage Hires integrations
  Training
• Tools Utilized\:
  MS Office Professional Plus
  Visio
  Teams
  Snagit
  Snipping Tool
  Oracle PeopleSoft Application Designer
  PeopleSoft HCM
  Beyond Compare
  UltraEdit
  Cherwell
  TeamDynamix
  Phire
  Toad
  SQL Developer

What We Offer\:

Salary\: The anticipated hiring range has been established at $118,000.

CU System Administration takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the position, as well as the position’s scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits\: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.

• Disability, Life, Vision Insurance options.

• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.

• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.

• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.

• 6 weeks of parental leave to adjust to the joys of parenthood.

• A tuition benefit program for you and/or your dependents.

• Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.

• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications\:

Minimum Qualifications\:

Please include all relevant experience in your resume to be accurately assessed against these qualifications. You must meet all minimum requirements at the time of application to be considered for this role.

• Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Five (5) years’ professional experience supporting and managing a PeopleSoft application, which includes the following\:
  • Mining data using a tool such as PS Query, TOAD or SQL Developer
  • Utilizing PeopleSoft Query
  • HR Core Base Table Configuration
  • Complex processes and system requirement documentation
  • System upgrades and adoption cycles
  • Writing test plans and testing software
  • Vendor management

Preferred Qualifications\:

• Bachelor’s degree from an accredited institution of higher education in Computer Science, computer management and information systems (CMIS), or other related area
• Seven (7) years’ professional experience supporting and managing a human resources Peoplesoft application, as indicated above, which may also include\:
  • PeopleSoft upgrades and PUM/Selective adoption cycles
• One (1) year of experience in a team lead or supervisory role, which may include assigning and reviewing the work of others, providing guidance to internal and external team members, and/or assisting management with performance reviews (this requirement may be substituted by formal leadership training)
• Experience with one or more of the following\:
  • Working with human resources processes and programs
  • PeopleSoft upgrades and PUM/Selective adoption cycles
  • PeopleTools Testing Framework (PTF)
  • PeopleTools version 8.61+
  • PeopleSoft HCM application version 9.2
    

Knowledge, Skills, and Abilities\:

To be successful in this position a candidate will need the following\:

• Knowledge of HR processes, systems, and best practices
• Knowledge and full understanding of software development lifecycle (SDLC)
• Knowledge and full understanding of software testing methodologies and best practices
• Knowledge and general understanding of the project management lifecycle
• Knowledge of PeopleTools configuration; Approval Workflow Engine, Template Based Transactions, Profile Management, Related Content, etc.
• Knowledge of higher education business processes
• Analytical and problem-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce results
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor
• Employee management, supervision, and team building skills, including the ability to train and coach others, communicate effectively, manage conflict, reward good behavior, and establish and maintain accountability
• Ability to multi-task in carrying out several testing projects at a time
• Ability to interact positively, clearly, and professionally with customers, peers and upper management
• Ability to work independently, as well as part of a cross-functional team

How to Apply\:

For full consideration, please attach the following as separate documents to your application\:

1. A cover letter identifying the job specific minimum qualifications you possess and interest in the position.
2. A resume including all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.

When to Apply\:

For full consideration completed applications must be submitted by September 14, 2026. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses and phone numbers, for up to five references as part of the search process for this position.

*Please note\: All application materials must be submitted through CU Careers; emailed materials will not be considered. *

Sponsorship Statement\:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement\:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement\:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at\: systemhr@cu.edu.